Chiara Cameron-Wood

AIRS Director, Knowledge and Training

Chiara Cameron-Wood is graduated with an Associates Degree in Business,  Bachelors in Psychology and a Masters in Human Services with a specialization in Social and Community Resources. She has served her community in several nonprofit roles including volunteer coordination with United Way of Northwest Ohio and Hannah's Socks before moving to Utah and becoming part of the 211 program there. She started as a lead and quickly moved up to become the Program Director and then the Managing Director of 211 Utah. She held that position for 5 years before moving into her current position with AIRS as the Director of Knowledge and Training. Chiara lives in Pleasant Grove, Utah with her husband Jeff, near to their 7 children and the stunning natural beauty of the Rocky Mountains and national forests. She enjoys travelling, writing, meditation, baking shows, musicals, shallow high school comedies, singing and playing the piano whenever she can. 

Joshua B. Pedersen

211 Director, Network Operations & Performance at United Way Worldwide

Joshua B. Pedersen has worked and volunteered in the non-profit industry for 24 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President of 211 Maryland.   Today Joshua works as 211 Director of Network Operations & Performance for United Way Worldwide. Joshua has served on way too many boards but especially likes working on those boards that improve non-profit governance and provides funding to capable service organizations.   Joshua has a bachelor’s degree in Communication from Weber State University.  

Erin Murray

Owner/Creative Director

Lady Moxie Design helps inspired small business owners bring their vision to life through strategic branding, website and social media services that lead to purposeful, focused impact.

Erin Murray is the Founder and Creative Director of Lady Moxie Design, LLC, a digital agency that serves clients across the globe. She has been an independent business owner since 2009, transitioning to business services and creative design in early 2016. Since then, she has helped over 30 businesses elevate their purpose and amplify their expertise through intimate collaboration and strategic brand development. When she’s not helping small businesses work toward creative solutions, you can find her rummaging through vintage treasures, exploring different cultures through food, and traveling the world as a military spouse.

Sabrina Lane

Executive Director, Wyoming 211 Inc.

Sabrina Lane is the Executive Director for Wyoming 2-1-1 located in Cheyenne, Wyoming. She started her non-profit career in 2000 with the Laramie County Community College Foundation where she served as both the Associate Director and Executive Director and was responsible for operational and financial management, strategic planning, donor development, engagement and stewardship. Sabrina attended the University of Phoenix where she obtained her bachelor’s in business administration and master’s in accountancy. Sabrina enjoys camping, hiking, and kayaking and just being outdoors. Most important to Sabrina is spending time with her two beautiful daughters, Carissa, 28 and Hanna, 21. 

Lorelei Harris

Social Media Strategist at Lady Moxie Design

Lorelei Harris is an above-average-height social media strategist for Lady Moxie Design. She has created content and led communications strategy for numerous media outlets, the U.S. Air Force and U.S. Army, and a multitude of mission-driven organizations, both tall and small. Lorelei is passionate about helping people and organizations identify their voice and reason, forge intention-driven content, and connect with the right people at the right time. Over the last decade, Lorelei has lived in three countries, five U.S. states, and eight cities.

Lacey Hanson

ADRC Program and Technical Specialist; Oregon Aging & Disability Resource Connection

Lacey Hanson is System Subadministrator and I&R/Resource Program Lead for ADRC of Oregon, Portland. She started her I&R career with 211info of Oregon in 2009. She is frequent presenter at AIRS Conferences and the Affiliate Chair for Northwest AIRS. Being an I&R Specialist was the hardest job Lacey ever had and now she loves helping to train and support other I&R specialists so that they can be confident and impactful stewards to their communities.In her free time, Lacey is a metalsmith, making jewelry, knives and small sculpture. She loves 90s and independent hip hop music and all of her dreams are sleepovers.

Avalon 'Mal' Mallory

211 Resource Manager; United Way of West Florida

Avalon “Mal” Mallory is the 211 Resource Manager for 211 Northwest Florida in Pensacola, FL. Mal has volunteered as an I&R specialist at 211 Big Bend, where she did both crisis counseling and I&R, and has worked as an I&R specialist and Resource Manager at 211 Northwest Florida. She believes that a major component to success is knowing how to get access to things you need and enjoys helping people connect to what they need to succeed. When not doting on her beloved cat, she is working towards her life goal of becoming a fluent polyglot!

Tara Alderete

Director, Education and Community Relations; Money Management International

As the Director of Education and Community Relations at Money Management International (MMI), Tara Alderete is responsible for in-person and online education programs. Tara joined the agency in 2010 as a curriculum development specialist and was instrumental in developing MMI’s online education communities. She has since transitioned to director of education, allowing her to use both her development and facilitation skills to benefit the diverse communities served by MMI, including military service members and veterans, Hispanic audiences, students, and athletes. 

Based in the Atlanta area, Tara has been sourced as a subject matter expert for Nerdwallet, Bankrate, Fox Business, CreditCards.com, Fox 5 Atlanta, Metro Washington Council AFL-CIO Radio, Atlanta Business Radio, and The Veterans Money Book. She has presented at the Hope Global Forum Annual Meeting, Georgia FBLA State Leadership Conference, VEO Military Women’s Empowerment Summit, and the Coast Guard Transition Assistance Program. 

Tara is an alumnae of the University of New Mexico, holds a Certificate in Grant Writing from the University of Georgia, and a Certificate in Criterion Referenced Instruction from Mager Associates, Inc. She is an NFCC Certified Financial Educator, a Certified Housing Counselor, and FCRA Certified. She has served on planning committees for Money Smart Week, The Georgia Initiative for Community Housing, and Georgia Department of Family Services Financial Literacy Fair. 

Carmen Marshall

Director of Consulting, Maryland Nonprofits

Carmen C. Marshall loves working to strengthen and elevate nonprofit organizations. Her expertise in the nonprofit sector incorporates a wealth of on-the-ground experience as an executive director and a consultant helping organizations with building capacity, strategic planning, board governance, fundraising, equity and inclusion, team building, leadership development and change management. She is an expert trainer, facilitator and keynote speaker. 

Carmen knows first-hand how transformative it can be when people get serious about confronting racism, sexism and the other isms and schisms that divide us in the workplace and community. Informed by her work in civil rights, Carmen is dedicated to working with world changers – organizations and leaders – who are serious about making progress in the area of diversity, equity and inclusion (DEI). “As a country, we don’t necessarily do a good job talking about racial issues. It’s hard. It challenges everyone to look at themselves and the systems of oppression that plague us. And, if we can’t bring ourselves to talk about it, then it is doubtful that we’ll do anything about it”, she says. 

Through her coaching, facilitation and consulting, she helps those who are committed to establishing an environment or culture where individuals can succeed, grow and thrive regardless of race, ethnicity, identity or gender. Whether at the beginning of their journey or in the midst of a full blown crisis, Carmen steps into the fire with you. She helps CEOs, boards of directors and teams, to find their way through sensitive conversations about racial and ethnic disparities and board diversity, for example, to bold and progressive action. In addition, she can often be found facilitating workshops on DEI, racial equity, unconscious bias and managing racial conflict in organizations. Clients appreciate how she manages these sensitive conversations with finesse and deep respect for the life experiences that all participants bring to the table. Consequently, Carmen has been honored to do this work not only with the Black and White but also, Asian, Asian American, Native American and Latino communities. 

Her passion is integrating coaching, facilitation and training to call upon the giftedness and greatness in others who work in the nonprofit sector. 

Specifically, her work is aimed at helping: 

• Create an awareness, deepen their understanding, then moving to corrective action 

• Organizations to fulfill their missions 

• Organizations to deliver greater service to the community 

• Organizations to raise more money 

• Boards and staff to step into their power, calling and responsibility. 

• Organizations to develop systems and processes, with built-in accountability that lead to success and sustainability. 

Carmen is also the creator of Uncovering and Confronting Racism: Laying the Foundation for Transformative Change, a program designed to help organizations in their equity and inclusion work. Her work with CEOs, boards of directors and teams has earned her the reputation of peaceful gatekeeper and master facilitator. 

Carmen is also a Standards for Excellence ® Institute licensed consultant. She has served as a member of the Ethics Committee at the Standards for Excellence Institute and is a professional coach certified by Coaching for Transformation (accredited by the International Coaching Federation). 

Carmen is the former Executive Pastor of the historic Bright Hope Baptist Church in Philadelphia, Pennsylvania (formerly led by the late Congressman William H. Gray III). In that role, she shouldered both the executive and senior pastor responsibilities in the absence of a senior pastor. She is the first woman to lead the congregation in 107 years. She is also the former Executive Director of the National Black Media Coalition. 

She attended University of Massachusetts at Boston majoring in Economics. She holds a Bachelors of Business Administration from Texas Southern University. 

Carmen is currently the Director of Consulting at Maryland Nonprofits. 

Christopher Moore

Director of the MAP Program at the Howard County Office on Aging & Independence

Christopher Moore is the Director of the MAP Program at the Howard County Office on Aging & Independence, as well as the Immediate Past President of Maryland AIRS. He first received his CIRS-A/D certification in 2008. He has worked in Human Services for 21 years, and in Information & Referral for the past 13 years. Chris earned his Bachelor’s Degree in Psychology from Hampton University in 1999 and his Master’s Degree in Management of Aging Services from the University of Maryland Baltimore County’s Erickson School in 2015.

Maricela Alcala

CEO of Gryphon Place in Kalamazoo

Maricela Alcala has been in the field of I&R and 2-1-1 since 2005. Before Gryphon Place Maricela she was the Program Director for United Way 2-1-1, in Toledo, Ohio.  Where she oversaw the 2-1-1 and its internal programs. Free Tax Preparation Program, Coordinated Assessment, Critical Identification Program and Family Information Network. Prior to that, Maricela held several positions within United Way including: 2-1-1 Program Manager, Technology Resource Manager and I&R/Resource Specialist. Before joining United Way, Maricela was an Outreach Specialist at Adelante Latino Resource Center assisting Latino/Hispanic families with Drug and Alcohol Prevention. Maricela has been an active member of National AIRS, nominated and accepted to become National Accreditation Reviewer in 2011.  Maricela has a bachelor’s degree in Business Administration/Information Systems from the University of Veracruz (Mexico) Maricela in 2019 founded along with other Latinas in the Kalamazoo area a Latina Leadership Program called “ELLAS” Empowering Latina Leaders Advocates for Success. ELLAS mission is to Empower, Enrich, and Elevate Latina leaders and allies to become bridge builders and influential change agents in Southwest Michigan.

Meredith Ponder Whitmire

Vice President, Matz, Blancato and Associates

Meredith Whitmire is the Vice President of Matz, Blancato and Associates. Meredith provides policy analysis and direction for and advocates on behalf of a wide variety of aging topics, including senior nutrition, elder justice, and community-based services

Jill Campbell

Immigration Legal Services Coordinator at Baker Ripley

In 2014 Jill joined the Immigration & Citizenship Program at BakerRipley as an Immigration Attorney.  Prior to joining BakerRipley, Jill served as a full time Clinical Supervising Attorney at the University of Houston Law Center Immigration Clinic, where she supervised second- and third-year law students on affirmative and defensive immigration cases and co-taught the Immigration Clinic’s substantive law component. At BakerRipley she is primarily responsible for managing the program’s legal office including the supervision of the immigration legal casework.  Jill’s immigration work focuses on Citizenship and Naturalization; Deferred Action; representation of refugees and asylees; family reunification cases; and humanitarian-based relief, including crime victim visas, relief under the Violence Against Women Act, and representation of individuals fleeing harm in their home countries. Jill serves as a legal expert for BakerRipley’s community education materials and participates as an expert in community collaborative efforts to serve the Houston immigrant community. Jill currently serves on the Houston Mayor’s Advisory Council of New Americans and Immigrant Communities and the Executive Committee of the Houston Immigration Legal Services Collaborative, as well as an advisory committee for the Houston Food Bank. Jill graduated from the University of Texas School of Law in 2010. She received her undergraduate degree in Latin American Studies at the University of Miami in Miami, Florida where she was the recipient of the Robert H. Levine Award for Excellence in Latin American Studies