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  • AIRS Forums For Managers and Supervisors

    Product not yet rated Contains 3 Product(s)

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum for Database Curators - May 1st, 2020

    Product not yet rated Contains 1 Component(s) Recorded On: 09/09/2020

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum for Database Curators - April 2nd 2020

    Product not yet rated Contains 1 Component(s)

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forums for Database Curators

    Product not yet rated Contains 3 Product(s)

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum for Managers and Supervisors - April 24th, 2020

    Product not yet rated Contains 1 Component(s) Recorded On: 09/09/2020

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum for Managers and Supervisors - May 15th, 2020

    Product not yet rated Contains 1 Component(s) Recorded On: 09/09/2020

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Webinar - The Spectrum of Support for Clients with Brain Injury

    Product not yet rated Contains 1 Component(s) Recorded On: 08/16/2020

    Attendees will learn: · What a brain injury is · How it impacts the survivors’, families’, and communities’ lives · What resources and information are available

    Attendees will learn:

    ·       What a brain injury is

    ·       How it impacts the survivors’, families’, and communities’ lives

    ·       What resources and information are available  

  • Service Delivery: Serving People with Mental Health Disorders

    Contains 9 Component(s), Includes Credits

    Despite increased awareness, there remains a stigma about mental health disorders and a lack of understanding of about mental health. This interactive course provides general, introductory information on the nature and types of mental health disorders, the services that are available to individuals and their families/caregivers, and how to best communicate to those clients with empathy and confidence. This course is for Community Resource Specialists and is relevant to those who are new to this role as well as experienced team members who need a refresher.

    Despite increased awareness, there remains a stigma about mental health disorders and a lack of understanding about mental health. This interactive course provides general, introductory information on the nature and types of mental health disorders, the services that are available to individuals and their families.caregivers, and how to best communicate to those clients with empathy and confidence. This course is for Community Resource Specialists and is relevant to those who are new to this role, as well as experienced team members who need a refresher. 

  • AIRS Webinar - Social Media Swagger

    Contains 3 Component(s), Includes Credits

    Everyone knows that social media marketing is important in today’s world. But do you know how to set up a strategy or analyze your posts’ performance to make the most of your social media? Having a clear direction and mapping out your goals will make your social media efforts more efficient and much less stressful! Join us as we go through the process of developing a social media strategy that focuses on brand awareness and ultimately the usage of our 2-1-1 services.

    Everyone knows that social media marketing is important in today’s world. But do you know how to set up a strategy or analyze your posts’ performance to make the most of your social media? Having a clear direction and mapping out your goals will make your social media efforts more efficient and much less stressful! Join us as we go through the process of developing a social media strategy that focuses on brand awareness and ultimately the usage of our 2-1-1 services.

    Objectives:

    By the end of the webinar attendees will….

    • Understand the importance of social media marketing goals and key performance indicators
    • Be able to follow best practices for nurturing your audience and amplifying your efforts
    • Learn tips for curating content and writing copy that works best for your organization
    • Understand social media analytics and the importance of tracking data over time

    Join Erin Murray and Lorelei Harris from Lady Moxie Design and Sabrina Lane from Wyoming 211 as our guest presenters! Learn more about them on the "Presenter(s)" tab!

    Erin Murray

    Owner/Creative Director

    Lady Moxie Design helps inspired small business owners bring their vision to life through strategic branding, website and social media services that lead to purposeful, focused impact.

     

    Erin Murray is the Founder and Creative Director of Lady Moxie Design, LLC, a digital agency that serves clients across the globe. She has been an independent business owner since 2009, transitioning to business services and creative design in early 2016. Since then, she has helped over 30 businesses elevate their purpose and amplify their expertise through intimate collaboration and strategic brand development. When she’s not helping small businesses work toward creative solutions, you can find her rummaging through vintage treasures, exploring different cultures through food, and traveling the world as a military spouse.

    Sabrina Lane

    Executive Director, Wyoming 211 Inc.

    Sabrina Lane is the Executive Director for Wyoming 2-1-1 located in Cheyenne, Wyoming. She started her non-profit career in 2000 with the Laramie County Community College Foundation where she served as both the Associate Director and Executive Director and was responsible for operational and financial management, strategic planning, donor development, engagement and stewardship. Sabrina attended the University of Phoenix where she obtained her bachelor’s in business administration and master’s in accountancy. Sabrina enjoys camping, hiking, and kayaking and just being outdoors. Most important to Sabrina is spending time with her two beautiful daughters, Carissa, 28 and Hanna, 21. 

    Lorelei Harris

    Social Media Strategist at Lady Moxie Design

    Lorelei Harris is an above-average-height social media strategist for Lady Moxie Design. She has created content and led communications strategy for numerous media outlets, the U.S. Air Force and U.S. Army, and a multitude of mission-driven organizations, both tall and small. Lorelei is passionate about helping people and organizations identify their voice and reason, forge intention-driven content, and connect with the right people at the right time. Over the last decade, Lorelei has lived in three countries, five U.S. states, and eight cities.

  • Coffeehouse Conversations With Josh and Chiara Season 2 - The Housing Cliff

    Contains 4 Component(s)

    Grab a snack and a drink in your favorite mug, and join Josh and Chiara for a new series of conversations! This season we will focusing on the impending (and terrifying) "Housing Cliff" and what we can do to help our callers as the moratoriums end and housing for thousands upon thousand of Americans comes into question. We'll be checking in with experts in the field, covering the legal side of evictions, financial literacy. housing diversion programs and screening and processing applications for rent assistance. The series will end with a group Zoom call to process everything we've learned and support each other as we face this crisis after the crisis. Register once and attend all 4 sessions! You can attend as part of the live studio audience or listen to the recording later at your own convenience.

    Grab a snack and a drink in your favorite mug, and join Josh and Chiara for a new series of conversations! This season we will focusing on the impending (and terrifying) "Housing Cliff" and what we can do to help our callers as the moratoriums end and housing for thousands upon thousand of Americans comes into question.  We'll be checking in with experts in the field, covering the legal side of evictions, financial literacy. housing diversion programs and screening and processing applications for rent assistance. The series will end with a group Zoom call to process everything we've learned and support each other as we face this crisis after the crisis.  

    Register once and attend all 4 sessions! You can attend as part of the live studio audience or listen to the recording later at your own convenience

    Chiara Cameron-Wood

    AIRS Director, Knowledge and Training

    Chiara Cameron-Wood is graduated with an Associates Degree in Business,  Bachelors in Psychology and a Masters in Human Services with a specialization in Social and Community Resources. She has served her community in several nonprofit roles including volunteer coordination with United Way of Northwest Ohio and Hannah's Socks before moving to Utah and becoming part of the 211 program there. She started as a lead and quickly moved up to become the Program Director and then the Managing Director of 211 Utah. She held that position for 5 years before moving into her current position with AIRS as the Director of Knowledge and Training. Chiara lives in Pleasant Grove, Utah with her husband Jeff, near to their 7 children and the stunning natural beauty of the Rocky Mountains and national forests. She enjoys travelling, writing, meditation, baking shows, musicals, shallow high school comedies, singing and playing the piano whenever she can. 

    Joshua B. Pedersen

    United Way Worldwide, Arlington, Virginia

    Joshua B. Pedersen has worked and volunteered in the non-profit industry for 24 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President of 211 Maryland.   Today Joshua works as 211 Director of Network Operations & Performance for United Way Worldwide. Joshua has served on way too many boards but especially likes working on those boards that improve non-profit governance and provides funding to capable service organizations.   Joshua has a bachelor’s degree in Communication from Weber State University.  

    Edward Perry

    Vice President of Programs and Services at 211 Tampa Bay Cares

    Edward began his journey in the health and human service field at 8 years old when he began volunteering at the Veterans Administration Hospitals throughout Miami-Dade, Fort Lauderdale, and West Palm Beach. Today, he works as the Vice President of Programs and Services at 211 Tampa Bay Cares located in Pinellas County, FL. He leads the 211 program staff daily in their work to improve the lives of Florida residents, the training department, and all data interoperability projects. For more than 12 years, he led the Homeless Management Information System (HMIS) project for Pinellas County. Edward is a member of the AIRS Standards Committee and an AIRS Site Reviewer. He also serves on and is a current Co-Chair of the National 211 US Steering Committee. 

    While in South Florida, he graduated from the New World School of the Arts High School and the University of Miami. After moving to Pinellas County, FL, he completed some post-graduate work towards an MBA in Technolgy Management at the University of Phoenix.  Edward is a Certified Resource Specialist Database Curator (CRS-DC) through the Alliance of Information and Referral Systems (AIRS). Also, a Certified Call Center Manager through The Resource Center for Customer Service Professionals (RCCSP). Lastly, he has earned a certificate in Technology Leadership from the Nonprofit Technology Enterprise Network (NTEN) and a certificate in Introduction to Human Centered Design from Acumen+ and Ideo.org. 

    During his years of service, Edward has presented webinars and conferences for Community Action Partnership (CAP) Annual Conference, Florida Alliance of Information and Referral Systems (FLAIRS), Alliance of Information and Referral Systems (AIRS), and the National Human Services Data Consortium (NHSDC).

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    Melody Fowler

    Financial Navigator at Rappahannock United Way

    Melody Fowler has a Master’s of Science in Family and Consumer Sciences specializing in Financial Planning and Counseling.  She is the Financial Navigator for Rappahannock United Way and loves helping people with their finances.  The two main ways she works with the community is through financial education classes/workshops and by providing financial coaching via one-on-one sessions.   The four coaching topics usually covered in classes, workshops, and coaching sessions are: Credit Scores, Budgeting, Savings and Debt Reduction.  Other topics may be requested, examples include: Financial Goal Setting and Learning the Difference Between Various Forms of Investments.

    Noëlle Porter

    Director of Government Affairs for the National Housing Law Project

    Noëlle Porter is the Director of Government Affairs for the National Housing Law Project. She is responsible for managing relationships with Congress and the Administration, organizational policy priority development, and strategic advocacy planning and execution. And she works closely with all of NHLP’s attorneys to monitor and influence federal legislation and regulations. Prior to joining NHLP, Noëlle managed congressional relations for the National Alliance to End Homelessness after beginning her career in health policy. While earning her Master of Public Health from the University of South Florida, Noëlle worked as a case manager for a homeless services provider in Tampa.

    Emily Mirra

    Senior Manager of Grantmaking and Capacity Building at Building Changes

    Emily Mirra (she/her/hers) is a Senior Manager of Grantmaking and Capacity Building at Building Changes, a nonprofit based in Seattle, WA.  Her work involves supporting key strategies that address inequities in the experiences of families and youth in the homeless system.  She is also a certified ESL instructor and attended Vassar College in Poughkeepsie, NY.

    Stina McLamore

    211 Housing Solutions Navigator

    Stina McLamore (she/her/hers) is a Housing Solutions Navigator at South Sound 2-1-1 in Tacoma, WA. Besides working as an Information and Referral Specialist, Stina assists homeless families with children develop a housing solution. Stina loves all kinds of people, and speaks Spanish and Danish.

    Penni Belcher

    Director 211 at United Way of Pierce County

    Penni Belcher (she/her/hers), South Sound 211 Director at United Way of Pierce County, began working in I&R in 2003, as part of the effort to bring 211 to Washington state. She has served in various roles at three AIRS accredited 211 centers, all part of the WA211 system. A proud member of the United Way team for the past 11 years, she’s committed to lifting families out of poverty through innovative resource navigation.