#AIRS2013 Conference (Portland, Oregon)

  • Aging and Disability Track: National Aging and Disability I&R/A Support Center Services, Survey and Training Opportunities
    The National Aging and Disability I&R/A Support Center provides many services, tools and networking opportunities that participants can take advantage of… provided they know about them! This presentation will review the various training initiatives, survey information and network tools the Support Center has to offer. Presenters will review survey data highlights from the recent State of the State for Aging and Disability I&R/A, and aging and disability professionals of all levels should come prepared for an interactive discussion. Sara Tribe, ADvancing States, Washington, DC; Kelsey Walter, ADvancing States, Washington, DC
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  • Aging and Disability Track: Where’s Waldo? Finding the Root Need and the Best Available Resource
    This workshop will use a short video, case studies and a game to initiate deeper awareness and ability to assist consumers to identify their root needs and potential resources. The presenters represent experience working in I&R as well as outreach and options counseling in a rural community, a medium-sized metro area and as a lead resource specialist. Twila Jacobsen, Lane Council of Governments, Senior & Disabled Services/ADRC, Eugene, Oregon; Becky McMurrick, Lane Council of Governments, Senior & Disabled Services/ADRC, Eugene, Oregon; Judy Wolf, Lane Council of Governments, Senior & Disabled Services/ADRC, Eugene, Oregon
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  • Aging and Disability Track: What You Should Know About Social Security Disability and Medicare: A Guide Through the SSDI Application Process and the Medicare Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Prog
    As Social Security is closing offices and reducing public access, demand for information about SSDI is growing. One of the benefits of SSDI is Medicare eligibility. Medicare is instituting new programs regarding access to and costs of durable medical equipment, prosthetics, orthotics and supplies. This presentation will benefit those who serve the disability and chronic illness community, both on the front lines and in administration, who receive inquiries about SSI, SSDI and Medicare, especially regarding medical equipment and diabetic testing supplies. Julie Bannester, Centers for Medicare & Medicaid Services – Region 10, Seattle, Washington; Tai Venuti, Allsup, Belleville, Illinois
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  • Aging and Disability Track: I&R and Options Counselors Panel Discussion: Federal, State and Local Perspectives
    This panel will provide attendees of all levels with a unique opportunity to hear national, state, and local perspectives on the changes occurring nationwide with the expansion of ADRCs, rollout of the Options Counseling Standards, and blending traditional I&R services with new initiatives. Hear promising practices from 2012 ADRC grantees that have made headway on implementing changes, and participate in the discussion on how to stay on the cutting edge of I&R. Panelists from the national, state and local levels will reflect on questions from the moderator and attendees will have time for Q&A throughout the panel discussion. Joseph Lugo, Administration on Community Living, Washington, DC; Sara Tribe, ADvancing States, Washington, DC; Barbara Diehl, Prince William Area Agency on Aging, Woodbridge, Virginia; Maureen Strickland, Office for Resource Center Development, Madison, Wisconsin
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  • Aging and Disability Track: Serving Hard-to-Reach Populations: Improving Cultural Competency, Outreach and Service Access
    This session focuses on cultural competency, outreach to vulnerable older adults, and increasing awareness of the growing demographics of seniors in the following populations: African American, Asian American, Hispanic/Latino American, Native American, Pacific Islander, LGBT, and refugee communities. Presenters will discuss the responsibility of I&R/A professionals to exhibit cultural competency in interactions with all seniors, especially members of non-traditional communities, the importance of engaging specialized service providers/advisors who are also members of non-traditional communities, and methods for increasing service access to vulnerable seniors. A presenter from Colorado’s Refugee Services Program will review a grant used to coordinate outreach and service access to vulnerable older refugees. Learn how this grant has assisted in outreach to some of the most socially isolated and vulnerable older adults in the region. Nicole Hartog, Denver Regional Council of Governments Area Agency on Aging, Denver, Colorado; Michael Styles, State Division Aging and Adult Services, Salt Lake City, Utah
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  • Aging and Disability Track: ADRC Options Counselor Collaborations with Medicare Counselors to Provide Medicare Information and Assistance via SHIP (in NW a.k.a. SHIBA): Roles, Opportunities and Collaborative Cross Training to Assist Aging Adults, Caregive
    Medicare can be confusing and 211s, Aging and Disability Resource Centers and anyone with a heart for aging adults needs an authoritative I&A resource to help with federal insurance! Improve your Medicare vocabulary with the A, B, C and Ds of Medicare, and the difference between Medicare and Medicaid. Learn about the roles and responsibilities of ADRC’s and cross-training in Medicare in Oregon and Alaska. Hear about the ways that SHIPs/SHIBAs provide counseling to beneficiaries, caregivers, families, veterans and retired military. Compare that to the roles and responsibilities of State Health Insurance Program (SHIPs/SHIBAs). See the similarities between the I&R function of the ADRC and the I&R, I&A, counseling and indepth problem-solving role of the SHIPs/SHIBAs. Get a glimpse of a smooth transition between ADRC and SHIP and from SHIP to ADRC as well as cross-training opportunities that make navigation easier for aging Americans. We’ll encourage brainstorming to identify specific steps on building partnerships for successful program implementation. Cynthia Hylton, Senior Health Insurance Benefits Assistance (SHIBA) Program, Oregon Insurance Division, Salem, Oregon; Judith Bendersky, Medicare Information Office (Alaska SHIP/SMP), Alaska Dept. of Health & Social Services, Anchorage, Alaska
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  • Aging and Disability Track: Implementing a Statewide ADRC Care Transitions Program: Tips and Toolkit
    The Washington State Unit on Aging (Aging and Disability Services) has led the way in pro-active and innovative implementation of a statewide Care Transitions Intervention (CTI) program which grew out of the ADRC Evidence-Based Care Transitions Program grant. This presentation will address steps the State Agency took to align key partners, resource statewide CTI training and support AAA’s in developing effective local relationships with medical providers. Successful achievement of quantitative outcomes to reduce readmissions and other high cost medical utilization will be discussed. Presenters will provide a virtual fieldtrip of the online Aging and Disability Services CTI Implementation Toolkit. Participants will view customizable protocols for coach selection and orientation, templates for referral processes, data collection and other on-theground tools. The intended audience should be familiar with basic care transitions improvement concepts and the Eric Coleman Care Transitions Intervention Model. Both line staff with client contact and supervisory/leadership staff managing care transitions programs are appropriate audiences. Susan Shepherd, Washington State Department of Social & Health Services, Lacey, Washington; Selena Bolotin, Qualis Health (QIO), Seattle, Washington; Rebecca Sandall, Qualis Health (QIO), Seattle, Washington
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  • Aging and Disability Track: Navigating the Road of Transportation Options How does a caller seeking transportation options get routed through an I&R/A network?
    What if there is more than one access point? How are communities ensuring that efforts are not duplicative and that callers are getting the level of support appropriate to their need? This information packed session will cover a range of mobility management initiatives and potential network partners via a panel representing national, local Aging I&R/A and ADRC, 211, One-Call, One Click and transportation options counseling perspectives in both rural and urban communities. A group activity will leave participants thinking about immediate and long-term improvements that can be made in the delivery of transportation I&R/A in their own communities. Lynn Winchell-Mendy, n4a/NCST, Washington, DC; Patrice Earnest, Atlanta Regional Commission, Atlanta , Georgia; Dionne Armon, Community Council of Greater Dallas/211 Texas, Dallas, Texas; Angela Brown, n4a, Washington, DC; Ken Thompson, Easter Seals Project Action, Washington, DC; Janis Keith, Mid-East Area Agency on Aging, Manchester, Missouri
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  • Aging and Disability Track: Mission Accessible: Disability Rights and Culture 101
    This workshop includes an overview of the history of disability rights, disability rights laws and the most important keys to a better understanding of how to work with people with disabilities. Learn key elements of disability culture and best practices for callers with disabilities. Bob Joondeph, Disability Rights Oregon, Portland, Oregon
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  • Aging and Disability Track: Understanding the Unique Challenges Faced by Lesbian, Gay, Bisexual and Transgender (LGBT) Older Adults
    As they age, lesbian, gay, bisexual and transgender (LGBT) older adults face a host of unique challenges. This workshop will provide background and insight on how the aging process is different for LGBT individuals. This workshop will feature a panel of three LGBT older adults who will share their experiences on issues such as discrimination in housing and health care, the higher level of homophobia they grew up with, fears LGBT elders have about moving into senior living facilities, fears LGBT elders have about coming out to service providers, the challenges that transgender elders have that are different than LGBT elders, and the health disparities present in this population. Lauren Fontanarosa, Friendly House, Portland, Oregon plus three members of the Gay & Grey Speakers Bureau
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