Over the next few months, states will be faced with the daunting task of unwinding key protections for Medicaid and SNAP that were put in place during the COVID-19 pandemic. Health coverage for millions is at risk now the Medicaid continuous enrollment condition has ended, while many households may experience increased challenges applying for or renewing SNAP. Individuals who directly support people affected by changes to their Medicaid or SNAP benefits will play a critical role in helping navigate the return to routine policies. Those who interface with Medicaid and SNAP clients should understand what is at stake when these policies end, be prepared with information on upcoming changes, and help enrollees ensure they can maintain benefits if eligible.

This webinar reviews the AIRS Guide "Preparing to Recruit, Train and Supervise Volunteers During a Call Surge" and includes a Q&A about general volunteer management best practices. # covid-19 # coronavirus

This 20 minutes course reviews key messages related to COVID-19 to support the dispersal of accurate information and dispel rumors. # covid-19 # coronovirus

This 30 minute course is designed for people who are being on-boarded to help field calls during the COVID-19 Crisis. # covid-19 # coronavirus