211 National Steering Committee - A Year To Remember...and Celebrate!

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Come and celebrate all that 211 has been through this last year! Join us in this virtual bash to acknowledge all of our hard work! And, take notes because there’ll be a quiz and there will be prizes!

COVID-19 has impacted our lives, many of us have lost loved ones, struggled to pay our bills and we’ve heard from millions of people who need help! But, from all of that has come a stronger, more resilient and agile 211! We’re here to celebrate that we have come through 2020 and are blazing a train in 2021!

Joshua B. Pedersen

Senior Director, 211

United Way Worldwide, Arlington, Virginia


Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Sarah Kile

Executive Director

211 Northeast Michigan

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Chiara Cameron-Wood

Executive Director

211 Northeast Michigan

Chiara Cameron-Wood is graduated with an Associates Degree in Business,  Bachelors in Psychology, and a Masters in Human Services with a specialization in Social and Community Resources. She has served her community in several nonprofit roles, including volunteer coordination with United Way of Northwest Ohio and Hannah's Socks, before moving to Utah and becoming part of the 211 program there. She started as a lead and quickly became the Program Director and then the Managing Director of 211 Utah. She held that position for 5 years before becoming a part of AIRS and now serves as the Executive Director. Chiara lives in Lehi, Utah, with her husband Jeff, near their 7 children and the stunning natural beauty of the Rocky Mountains and national forests. She enjoys traveling, writing, meditation, baking shows, musicals, shallow high school comedies, singing, and playing the piano whenever she can. 

Judy Shum

National Director 211 and Community Partnerships

United Way Centraide Canada, Ottawa, Ontario

As National Director, 211 and Community Partnerships at United Way Centraide Canada since Fall 2020, Judy has been leading the recent expansion of 211 across Canada in response to Covid-19, and with funding support from the Government of Canada. She also drives development of 211 at the national level as a major partnership between United Way and 211 Service Partners. Among other leadership roles held in the past, Judy was the Director of Community Impact at United Way of Saskatoon and Area, where she led the expansion of 211 Saskatchewan to full service in 2017. When Judy and her family moved back to Ontario in 2019, she took on the role of Executive Director at the ADR Institute of Ontario (ADRIO) in Toronto. Judy holds a BA in Sociology (Gender and Families) from York University, and Master of Public Administration from University of Saskatchewan, and she currently lives in Toronto with her husband and two sons.

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211 National Steering Committee - A Year To Remember...and Celebrate!
Select the "View On-Demand Recording" button to begin.  |  35 minutes
Select the "View On-Demand Recording" button to begin.  |  35 minutes COVID-19 has impacted our lives, many of us have lost loved ones, struggled to pay our bills, and we’ve heard from millions of people who need help! But from all that has come a stronger, more resilient, and agile 211! We’re here to celebrate that we have come through 2020 and are blazing a trail in 2021!