AIRS Forum DC (for Database Curators)

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"We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum DC- Practical Implementation of the AIRS Standards Part 1

    Contains 1 Component(s)

    82.6% of AIRS Forum Survey respondents shared that PRACTICAL IMPLEMENTATION OF AIRS STANDARDS was one of the major issues they want to talk about. And its tricky isn't it! Sometimes what should be done and what can be done aren't the same thing. Join a panel of experts on the AIRS Standards (and Certified Database Curators) to talk about where the struggles really are, how we can prioritize what should be done and what can be done and diminishing the anxiety around making sure you're doing it right.

    82.6% of AIRS Forum Survey respondents shared that PRACTICAL IMPLEMENTATION OF AIRS STANDARDS was one of the major issues they want to talk about. And its tricky isn't it! Sometimes what should be done and what can be done aren't the same thing.  Join a panel of experts on the AIRS Standards (and Certified Database Curators) to talk about where the struggles really are, how we can prioritize what should be done and what can be done and diminishing the anxiety around making sure you're doing it right.  In this first part of a 3 part series, we will discuss  Standard 7:  Inclusion/Exclusion Criteria and Standard 8:  Data Structure and Data Elements.

    There is no recording of this forum. Please use the presentation in the handout section for reference. 

    Clive Jones

    AIRS Executive Director

    Clive Jones is the current Executive Director of AIRS. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a newswriter, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in both Broadcast Journalism and Call Centre Management.

    Amanda Arrasmith Kerr

    Database Curator and as a Certified Resource Specialist.

    Amanda currently works at United Way of Central Iowa 211 as the Database Curator and as a Certified Resource Specialist. She has been working for 211 close to 13 years and became the Database Curator about 6 years ago. She graduated from Grand View University with a Bachelor’s in Human Services and an Associates degree from DMACC in Environmental Science. She enjoys helping people in need and found a good fit with 211 as she gets to help those looking for resources as well as peer counseling to those just needing an ear. She is married with 2 dogs and 3 cats and both her and her wife love to ride motorcycles when the Iowa weather permits.

    Tammy Moorse

    Hamilton Public Library, Hamilton, Ontario

    Tammy Moorse is the Project Coordinator for the Red Book of Community Information at Hamilton Public Library, in Hamilton, Ontario, Canada. She is an AIRS certified database curator, holds an MLIS and is a part time lecturer in metadata design and cataloguing at the iSchool at the University of Washington. Most of her career has been working and training others to work with metadata. Prior to working at HPL she did this for the Canadian Broadcasting Corporation. She has a supportive spouse, six-year-old daughter and 2 cats (Calla and Willow). Daily, Tammy finds time to knit (currently a sweater and socks).  

    Jennifer Abels

    Database Manager

    Helpline Center, Sioux Falls, South Dakota


    Jennifer is the Database Manager at the Helpline Center located in Sioux Falls, SD. She has been with the Helpline for over 12 years, initially as a call specialist and youth volunteer coordinator. From there, she transitioned into the role of Database Specialist role and then Database Manager in 2014. She is has the AIRS credentials of CRS and CRS-DC as well as the AAS Certification (American Association of Suicidology) of Crisis Worker. Jennifer has a Master’s degree in Community Counseling, is a Licensed Professional Counselor, and a registered ASIST (Applied Suicide Intervention Skills) Trainer.  Ensuring the accuracy of information (both the content, and standardized style requirements) are fulfilling for Jennifer because she believes the details make a difference. It is exciting to see resources she has created, being utilized (even only minutes later) to support both the staff and ultimately the callers in need.  Jennifer lives on a small acreage with her husband and 2 adopted daughters. She enjoys walking, reading, and organizing things.

  • AIRS Forum DC- Practical Application of the AIRS Standards Part 3

    Contains 2 Component(s)

    Join AIRS Executive Director and a panel of experienced database curators on a discussion about the application of AIRS Standards 9, 11 and 12.

    82.6% of AIRS Forum Survey respondents shared that PRACTICAL IMPLEMENTATION OF AIRS STANDARDS was one of the major issues they want to talk about. And its tricky isn't it! Sometimes what should be done and what can be done aren't the same thing.

    Join AIRS Executive Director and a panel of experienced database curators on a discussion about the application of AIRS Standards 9 (Classification System/Taxonomy), 11 (Database Quality Assurance) and 12 (Resource Database Data Collection). 

    Cathleen Cooney

    Epilepsy Foundation, Landover, Maryland

    Cathleen Cooney is the DC and CRS at the Epilepsy & Seizures 24/7 Helpline, the first national specialized I&R to receive AIRS Accreditation. Cathleen’s an RN with an MS in nursing and a BS in social work. She has worked as a certified nurse-midwife, a nurse and medical student educator, and a health coach. Cathleen sees her work as the confluence of healthcare and social justice; the AIRS guidelines provide a valuable platform for this work. Cathleen’s an organic gardener and a volunteer with the Medical Reserve Corps and will be administering the COVID vaccine soon.

    Clive Jones

    AIRS Executive Director

    Clive Jones is the current Executive Director of AIRS. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a newswriter, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in both Broadcast Journalism and Call Centre Management.

    Jennifer Abels

    Database Manager

    Helpline Center, Sioux Falls, South Dakota


    Jennifer is the Database Manager at the Helpline Center located in Sioux Falls, SD. She has been with the Helpline for over 12 years, initially as a call specialist and youth volunteer coordinator. From there, she transitioned into the role of Database Specialist role and then Database Manager in 2014. She is has the AIRS credentials of CRS and CRS-DC as well as the AAS Certification (American Association of Suicidology) of Crisis Worker. Jennifer has a Master’s degree in Community Counseling, is a Licensed Professional Counselor, and a registered ASIST (Applied Suicide Intervention Skills) Trainer.  Ensuring the accuracy of information (both the content, and standardized style requirements) are fulfilling for Jennifer because she believes the details make a difference. It is exciting to see resources she has created, being utilized (even only minutes later) to support both the staff and ultimately the callers in need.  Jennifer lives on a small acreage with her husband and 2 adopted daughters. She enjoys walking, reading, and organizing things.

    Lindsay Paulsen

    United Way of the Midlands, Omaha, Nebraska

    Lindsay Paulsen is the 211 Data Resource Manager at United Way of the Midlands in Omaha, NE. She has more than 15 years of experience in the I&R field. Lindsay is a member of the AIRS Board of Directors and chairs the Taxonomy Committee. She enjoys the great outdoors and spending time with her husband and three girls.

  • AIRS Forum DC - Practical Implementation of the AIRS Standards Part 2

    Contains 2 Component(s)

    This is the second part of a three part series for Database Curators about practical implementation of the AIRS Standards. This session will discuss Standard 10: Content Management. Join AIRS Executive Director Clive Jones and other expert panelists as well as other database curators to dig deep into these topics! Don't forget to take the pre-forum survey to help us inform and frame the conversation.

    82.6% of AIRS Forum Survey respondents shared that PRACTICAL IMPLEMENTATION OF AIRS STANDARDS was one of the major issues they want to talk about. And its tricky isn't it! Sometimes what should be done and what can be done aren't the same thing.

    This is the second part of a three part series for Database Curators about practical implementation of the AIRS Standards. This session will discuss Standard 10: Content Management. Join AIRS Executive Director Clive Jones and other expert panelists as well as other database curators to dig deep into these topics! Don't forget to take the pre-forum survey to help us inform and frame the conversation. 

    Amanda Arrasmith Kerr

    Database Curator and as a Certified Resource Specialist.

    Amanda currently works at United Way of Central Iowa 211 as the Database Curator and as a Certified Resource Specialist. She has been working for 211 close to 13 years and became the Database Curator about 6 years ago. She graduated from Grand View University with a Bachelor’s in Human Services and an Associates degree from DMACC in Environmental Science. She enjoys helping people in need and found a good fit with 211 as she gets to help those looking for resources as well as peer counseling to those just needing an ear. She is married with 2 dogs and 3 cats and both her and her wife love to ride motorcycles when the Iowa weather permits.

    Clive Jones

    AIRS Executive Director

    Clive Jones is the current Executive Director of AIRS. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a newswriter, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in both Broadcast Journalism and Call Centre Management.

    Jennifer Abels

    Database Manager

    Helpline Center, Sioux Falls, South Dakota


    Jennifer is the Database Manager at the Helpline Center located in Sioux Falls, SD. She has been with the Helpline for over 12 years, initially as a call specialist and youth volunteer coordinator. From there, she transitioned into the role of Database Specialist role and then Database Manager in 2014. She is has the AIRS credentials of CRS and CRS-DC as well as the AAS Certification (American Association of Suicidology) of Crisis Worker. Jennifer has a Master’s degree in Community Counseling, is a Licensed Professional Counselor, and a registered ASIST (Applied Suicide Intervention Skills) Trainer.  Ensuring the accuracy of information (both the content, and standardized style requirements) are fulfilling for Jennifer because she believes the details make a difference. It is exciting to see resources she has created, being utilized (even only minutes later) to support both the staff and ultimately the callers in need.  Jennifer lives on a small acreage with her husband and 2 adopted daughters. She enjoys walking, reading, and organizing things.

  • AIRS Forum DC - Disaster Database Work

    Contains 1 Component(s)

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives."

    Adrian Grenier

    "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. 

    This forum is for those who are working  as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    Mike Santangelo

    Resource Manager at NYC Well

    Mike Santangelo is the Resource Manager for NYC Well in New York City. He graduated with a BA in psychology from Boston University and an MSED in mental health counseling from the University of Miami.  He has been with NYC Well for over 10 years, filling various roles including crisis counselor, mobile crisis referral counselor, peer support specialist, and resource manager. He is passionate about connecting people in the community with valuable resources.  Mike used to be a vocalist in a death metal band that had a record deal.  There is a poem written about him in a published book. 

    Dianne Long

    Community Resource Manager of 211 Texas/United Way Helpline

    Dianne is the Community Resource Manager for the Gulf Coast, North Central/Fort Worth and the Coastal Bend databases at 211 Texas/United Way of Greater Houston. She joined the Houston group in 2017, just after Hurricane Harvey hit the area. She answers calls from help-seekers and supported the development of a training manual for the resource team. Dianne is a Licensed Master Social Worker as well as a CRS and CRS-DC. She has worked for non-profits and medical service organizations for over 30 years in the Houston area. Throughout her career, the 211 Resource Database has been used to help clients/patients access needed services. This is her opportunity to make a difference that will help a larger group of people in need. Dianne enjoys walking outside anywhere, fostering cats or dogs and travelling.

  • AIRS Forum DC- The First One

    Product not yet rated Contains 1 Component(s)

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

  • AIRS Forum DC- Disaster Databases

    Contains 1 Component(s) Recorded On: 09/09/2020

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    "We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives." Adrian Grenier "Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences. This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.