AIRS Webinar - Resource Database Standards

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The AIRS Standards on Resource Database management are the foundation of the everyday quality that should be expected from an I&R service. This AIRS webinar, hosted by Laura James of 211 LA County and Kathy Sheridan from Michigan 211, will help Resource Specialists better understand and apply the AIRS Resource Database Standards in the context of their work.

Laura "LJ" James

Director or Resource Strategy and Technology Integration

United Way of North Carolina, Cary, North Carolina

Laura James is the Director or Resource Strategy and Technology Integration for United Way of North Carolina. She has previously been the Resource Director for 211LA and holds both the Certified Community Resource Specialist and Database Curator certifications. She holds an MBA and Masters or Human Resources from Keller Graduate School of Management. She is a self-proclaimed resource nerd and after time spent as in the payments industry as well as corporate training, she has found her niche in the resource world, particularly in helping other people learn about tools and topics around all things resource.

Kathy Sheridan

Statewide Quality Assurance Manager

MI 2-1-1, Lansing, Michigan

Kathy previously worked as a Resource Specialist for the United Way for Southeastern Michigan in Detroit, before moving to her current position as the Statewide Quality Assurance Manager for Michigan 2-1-1. With over 15 years in the field of Information and Referral services, Kathy is a Certified Resource Database Curator and holds a Master’s in Public Administration.

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AIRS Webinar - Resource Database Standards (Video)
Open to view video.
Open to view video.
AIRS Webinar - Resource Database Standards (Quiz)
10 Questions  |  Unlimited attempts  |  8/10 points to pass
10 Questions  |  Unlimited attempts  |  8/10 points to pass
Certificate of Completion
1.00 Hour(s) of Professional Development credit  |  Certificate available
1.00 Hour(s) of Professional Development credit  |  Certificate available