Bracing for IMPACT: Leading with a Growth Mindset
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All too often when you hear the phrase ‘brace for impact’ there is an immediate sense of an impending catastrophe, but why can’t we alter that mindset, why aren’t we collectively bracing for our IMPACT, viewing our network as Individuals Making Progress Across Communities Together. 211, long a critical yet more recently overlooked community asset, has experienced a renewal over the course of the past year. 211s are creatively leveraging program infrastructure to advance their mission and create more equitable access to vital community resources. The concept of the Modern United Way challenges 211 leaders to leverage each of our unique assets in order to create stronger communities in ways that require a growth mindset, hard work, creativity, and continuous learning. This session will focus on how approaching these challenges with both a growth mindset and an eye towards continuous learning can not only increase impact but create a stronger 211.
After attending this workshop participants will be able to:
- Find new and innovative methods to overcome barriers and address needs within your community.
- Embrace this momentum and use it to build new partnerships and enhance brand awareness.
- Acknowledge and embrace challenges
- Growth is uncomfortable but the end result will be worth it.
- Identify your agency’s strengths as use this current momentum to build upon them to provide solutions
- Cultivate a sense of purpose to build morale.
Juanita McDaniel
Manager, 211 Network Engagement
United Way Worldwide, Alexandria, Virginia
Juanita McDaniel is United Way’s Manager of 211 Network Engagement and supports a nationwide network of United Ways and non-profit agencies that address over 14 million requests for assistance each year. Her primary role is to collaborate closely with and support 211 leaders across the network to further the team’s strategic goals to enable 211 innovation and operational excellence. Before joining the team at UWW, Juanita served as the 211 Manager at United Way of the CSRA for 6 years, where she developed and implemented programs and initiatives that addressed the issues of lack of food access for seniors and school preparedness youth in low-income communities. Juanita understands the critical role that 211 plays in our community. We must develop new and innovative strategies to broaden our reach, help our community overcome barriers, and access resources. In the community, Juanita serves on the local Continuum of Care, the County Emergency Planning Committee, and numerous coalitions focused on veterans, healthcare, homelessness, and youth. Outside of work, Juanita enjoys spending time with her family and traveling.
James Collins
Director of 211
Greater Twin Cities United Way, Minneapolis, Minnesota
James Collins is the Director of 211 at Greater Twin Cities United Way. Seeking a career with impact, James came to the United Way with a background in strategic marketing and internal consulting experiences in strategic marketing and internal consulting roles at Ogilvy & Mather and the State of Minnesota. James earned a Bachelor of Arts in from Texas State University and a Master of Public Policy in Public and Nonprofit Leadership and an MBA in Marketing, both from the University of Minnesota. James lives in St. Paul with his husband and yellow lab named Freddie Mercury. Outside of work James enjoys biking and CrossFit.