CRS-DC Onboarding Package - Beginner Plus

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    • Gold/Silver/Individual - $48
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    • Platinum/Canadian/Military - $32
    • Non-Member - $64

This package consists of 5 courses essential to providing a foundation of success for Community Resource Specialists - Database Curators.

First Course: Introduction to Information & Referral

Resource Database: An Overview for Resource Specialists

Resource Database: Style

Resource Database: Introduction to Taxonomy and Indexing

Resource Database: Maintenance

  • I&R Basics: Serving Diverse Communities

    Contains 15 Component(s), Includes Credits

    This course explores the concepts of cultural awareness and sensitivity, diversity awareness and intersectionality, and serving people from different backgrounds with respect and empathy.

    This course explores the concepts of cultural awareness and sensitivity, diversity awareness and intersectionality, and serving people from different backgrounds with respect and empathy. 

    I&R agencies aim to serve everyone and aim to serve everyone equally. Some people face ongoing systemic barriers to accessing services that relate to an ethnic/racial/religious/cultural background which creates additional vulnerability. They may sometimes require more help because of that vulnerability. It is essential to act with positive respect toward people from all backgrounds and circumstances. Nothing less is acceptable.

  • I&R Basics: I&R Disaster Response

    Contains 18 Component(s), Includes Credits

    I&R organizations need to be prepared to play an active role in disaster response. This course introduces the stages of a disaster and outlines the role an I&R may play in each stage. It also explores government and nonprofit organizations that typically respond to and are active in disasters and what resources they typically provide. This course also outlines steps that should be taken to prepare the organization, the technology (including the database), and the individual team members to respond during a stressful and ever changing situation.

    I&R organizations need to be prepared to play an active role in disaster response. This course introduces the stages of a disaster and outlines the role an I&R may play in each stage. It also explores government and nonprofit organizations that typically respond to and are active in disasters and what resources they typically provide. This course also outlines steps that should be taken to prepare the organization, the technology (including the database), and the individual team members to respond during a stressful and ever changing situation.

  • I&R Basics: Ethics, Values and Self-Care

    Contains 12 Component(s), Includes Credits

    This course will help you understand how ethics play a part in the provision of I&R services in your organization and in your community. Along with exploring your own value system, this course discusses the nature and implications of stress, stress management and self-care, and setting healthy boundaries and expectations within I&R.

    This course will help you understand how ethics play a part in the provision of I&R services in your organization and in your community. Along with exploring your own value system, this course discusses the nature and implications of stress, stress management and self-care, and setting healthy boundaries and expectations within I&R.