Going the Distance: How to Be Successful Individually and as a Team When Working Remotely
- Registration Closed
Dana Grayson
Communications and Social Media Manager
iCarol, Burkittsville, Maryland
Dana Grayson has worked for over 8 years as the Communications and Social Media Manager for iCarol, a leading software vendor for non-profit contact centers across North America. As part of her role with iCarol, Dana has authored and collaborated on content creation for non-profit organizations on several topics, including best practices for remote work, continuity of operations during COVID-19, volunteer/staff retention, and more. Before joining iCarol, Dana worked for 12 years at a blended crisis/2-1-1 center in direct service and administrative roles and was an AIRS Certified Information and Referral Specialist (CIRS). Dana lives in western Maryland with her husband and dog. In her spare time, she enjoys birding and maintains several bluebird trails. She also serves on the Board of Directors for both the Maryland Bluebird Society and North American Bluebird Society.
At the start of the COVID-19 pandemic, many businesses and non-profit organizations rapidly adopted remote working conditions for the safety of their teams and the public. Many thought a temporary situation has become more permanent for many. Now that we're past that initial panic point and drastic overnight shift in work style, what have we learned? What's working and not working about remote work? Can remote work options be the solution to "the great resignation?" We'll ask participants to look into any feelings of resistance to remote work as an option and evaluate whether those feelings are well-founded, based on assumption, or perhaps a general resistance to change/the unfamiliar. This presentation is aimed at an audience of remote workers and their team leaders/supervisors and those who are just now considering implementing remote work for their workforce or trying to decide if they should make remote work a permanent option for their volunteers and staff. We'll explore what the experts are saying about remote work and look at worker feedback. How can workers and managers be successful even when not in an office together full-time? What are some tips, tricks, and best practices for staying on track as an individual and as a team when remote work is not temporary but a long-term practice? What communication tools and techniques are in place to help everyone stay successful?
After attending this session, participants will be able to:
- Weigh the benefits and risks of remote work as a permanent option for your workforce
- List must-haves for thriving remote work environment
- Identify the tools needed to have a safe and collaborative work experience
- Decide if one's opposition to remote work is based in reality or based on assumptions
Key:
Complete
Next
Failed
Available
Locked