I&R Basics: Introduction to Human Services

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2 Questions
Part 1: The Essence of I&R
Open to download resource.
Open to download resource. The activities of human services professionals that help people become more self-sufficient, prevent dependency, strengthen family relationships, support personal and social development and ensure the well-being of individuals, families, groups and communities.
Part 1: Review Exercise
Make 1 discussion post to continue.
Make 1 discussion post to continue. Imagine a group of typical people, each representing an age group (for example, from a newly born baby to someone in the last stages of life). What type of services is each individual (or their main family support) likely to need?
Part 2: Sectors of Human Services - Basic Needs
Open to download resource.
Open to download resource. Human services are often informally divided into various sectors that reflect a common issue or purpose. These commonalities might reflect the area of concern (e.g. domestic violence) or the type of services provided (e.g. housing support). Sometimes the nature of the service can be included in different sectors.
Part 2: Review Exercise
4 Questions  |  Unlimited attempts  |  4/4 points to pass
4 Questions  |  Unlimited attempts  |  4/4 points to pass
Part 3: Sectors of Human Services - Criminal Justice and Legal Services
Open to download resource.
Open to download resource. This sector includes programs, facilities and institutions that enable people to live in safety and security through the enforcement of laws and the administration of justice to those who break those laws. It also includes programs designed to prevent crime; support for witnesses to and victims of crimes; and the eventual release and resettlement of offenders to reduce the risk of future incarceration.
Part 3: Review Exercise
3 Questions  |  Unlimited attempts  |  4/4 points to pass
3 Questions  |  Unlimited attempts  |  4/4 points to pass
Part 4: Sectors of Human Services - Health Care
Open to download resource.
Open to download resource. The overall social determinants of health involve access to a range of needs such as good nutrition and housing that reflect many I&R referrals. However, the health sector is usually more narrowly defined in terms of primary disease diagnosis and treatment. I&Rs are not qualified to provide health advice but can guide people towards the information, preventive and support services that they might need.
Part 4: Review Exercise
2 Questions  |  Unlimited attempts  |  5/5 points to pass
2 Questions  |  Unlimited attempts  |  5/5 points to pass
Part 5: Sectors of Human Services - Income Support and Employment
Open to download resource.
Open to download resource. This sector includes a wide range of programs that enable an individual to secure and maintain the type of employment that ensures economic self-sufficiency; or else, if a person is unable to maintain full-time employment either temporarily or permanently (for example, if an individual is retired and/or has serious disabilities), to access public assistance or social insurance programs that ensure their basic well-being. These programs are often also open to people whose employment pays a wage that is not enough for an individual or family to live on without additional support.
Part 5: Review Exercise
4 Questions  |  Unlimited attempts  |  4/4 points to pass
4 Questions  |  Unlimited attempts  |  4/4 points to pass
Part 6: Sectors of Human Services - Individual and Family Life
Open to download resource.
Open to download resource. This sector is effectively a broad combination of various services that deal with the general well-being and needs of individuals and families. In some cases, the referrals are to types of nonprofit agencies that are established in most communities, or mandated programs that are administered by the state or county.
Part 6: Review Exercise
1 Question  |  Unlimited attempts  |  6/6 points to pass
1 Question  |  Unlimited attempts  |  6/6 points to pass
Final Course Exam
8 Questions  |  5 attempts  |  6/8 points to pass
8 Questions  |  5 attempts  |  6/8 points to pass
Certificate
2.00 Hour(s) of Professional Development credits  |  Certificate available
2.00 Hour(s) of Professional Development credits  |  Certificate available

Human services refer to the ways in which the needs of an individual, family or community can be met – for issues that are not usually day-to-day commercial transactions. Community services, social services and health services are all part of ‘human services’ and each of those main components – community, social and health – have definitions that are likely to overlap each other.