Keynote Session: Flowing Through Change, Walking Through Fears, and Stepping Into the BEST You

Janice Burt, aka Spanish Janice, is a court certified Spanish interpreter, voiceover artist, actress, yoga instructor, author, and inspirational speaker. Her purpose in life is to encourage, uplift, and unite people through the power of words and an example of authenticity, action, and love. After going through a devastating divorce and hitting rock bottom, she decided to create a life she was actually excited about living. Since then, it’s been non-stop adventures, walking through fear, and discovering peace and contentment. She believes that we are more powerful than we know. Her desire is to inspire us all to live fully, passionately, and authentically.

Catherine has served in various roles within government and nonprofit sectors, most recently as Heart of Florida United Way's Vice President for 211, and formally as CEO at Community Information and Referral Services (CIR) in Arizona, Director for Livingston County Human Services in Michigan, and as Legislative Aide in the Michigan House of Representatives. Catherine holds a Bachelor's Degree in Political Science from Eastern Michigan University and Masters' Degrees from Arizona State University in Public Administration and Nonprofit Administration. Catherine is the current President of the AIRS Board of Directors and Chairperson of the AIRS Public Policy Committee

Clive Jones is the current Executive Director of AIRS. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a newswriter, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in both Broadcast Journalism and Call Centre Management.

Lindsay Paulsen is the 211 Data Resource Manager at United Way of the Midlands in Omaha, NE. She has more than 15 years of experience in the I&R field. Lindsay is a member of the AIRS Board of Directors and chairs the Taxonomy Committee. She enjoys the great outdoors and spending time with her husband and three girls.

Deltona, Florida

(Formerly Human Services Coalition of Tompkins County, Ithaca, New York)

David is the Assistant Vice President of 211 Texas/United Way Helpline. During his 17 years with United Way David has focused on providing quality operations, establishing new community partnerships and effective technology for the rapidly growing 2-1-1 service, the largest in the country. Through his leadership, the Helpline has increased its work in disaster recovery and participates in many preparedness activities for hurricane awareness, pandemic flu, and other catastrophic events.

Prior to joining the United Way, David served as the Director of Crisis Intervention of Houston, a 24/7 suicide prevention and mental health hotline.

He received a Bachelors and Masters Degree in Social Work from the University of Houston and is a Licensed Master Social Worker. He serves as a field instructor for the University of Houston, University of Texas at Austin and Baylor University Graduate Schools of Social Work. And is serves as a board member and President elect of the Alliance of Information and Referral Services.

In his spare time he enjoys running, traveling and spending time with his wife and their two cats.