Multiparty Resource Data Management
- Commercial Associate/Consultant Associate - $20
- Washington211 - $20
- Gold - $20
- Non-Member - $20
- Platinum - $20
- Subscriber - $20
- 211Brevard - $20
- 211Broward - $20
- 211MRCPL - $20
- 211PBTC - $20
- Autism Speaks - $20
- AUW 211 - $20
- bc211 - $20
- Connect MatSu - $20
- DRCOG - $20
- DupageCo - $20
- Epilepsy Foundation - $20
- GTCUW - $20
- HFUW211 - $20
- Inland SoCal 211 - $20
- ITRC - $20
- Massachusetts Rehabilitation Commission - $20
- NC211 - $20
- Ontario 211 - $20
- UWMidlands211 - $20
- VA 211 - $20
- Washington DSHS - $20
(1 hour session)
Managing resource data is hard enough – managing resource data that’s being used by multiple organizations for multiple purposes is even more complex! And yet this kind of multi-lateral resource data management is increasingly important for I&Rs. This panel will take a deeper look into unsolved problems of managing resource data that is used by (or even maintained by) multiple partners and engage participants in discussing tactical approaches and strategic opportunities to find new kinds of solutions.
- how can we best manage multiple vocabularies for categorizing services, in situations where partners use different taxonomies?
- how can we accommodate different inclusion and exclusion criteria as required by different partners – without having to create different databases?
- how can we share updates to records that are also managed by other partners – can we do better than email?
- to what extent should these challenges be addressed by policies and practices, and to what extent do we want or need technology functionality to support such collaboration?
Open Referral, Miami Beach, Florida
Greg Bloom is the founder of the Open Referral Initiative, a community of practice that fosters open access to information about the health, human, and social services available to people in need. He is a visiting scholar at Indiana University’s Ostrom Workshop on the Commons. He also sits on the Technology Advisory Committee for the Gravity Project, which is facilitating the development of interoperability for client information exchange among healthcare and human service providers. Previously, Greg managed communications for Bread for the City in DC.
Washington 2-1-1 Network, Seattle, Washington
Tim Sullivan is the statewide director for Washington 211, the lead organization that administers the 211 information and referral system for the State of Washington. Tim received his Bachelors of Science degree from Central Washington University in 1992 and shortly after started his career in social services working for the Yakima County Gang Prevention Intervention Coalition as a program manager. In 1995, Tim was hired by the United Way of Central Washington, where he worked as the Community Impact Director for 15 years.
In 2004, Tim became involved in the issue of homelessness and helped establish the Homeless Network of Yakima County, a coalition that developed and implemented Yakima County’s first 10 Year Plan to End Homelessness. In 2006, Tim was contracted by Yakima County to develop the County’s first housing and homeless programs and later became a Senior Manager for Yakima County Human Services. In August 2016, Tim became the Statewide Director for Washington 211.
Tim is a member of the 2-1-1 National Steering Committee and chairs the SDOH Taskforce. Tim is also a founding board member of Justice Housing Yakima, a non-profit organization that is dedicated to building permanent housing for chronically homeless individuals using tiny homes. Tim makes his home in Yakima, WA with his wife Michelle of 27 years and his two children, Jessica age 22 and Ian age 13.
KCL Software Solutions Inc, Burlington, Ontario
Kate Lambacher has been providing software development services to Information and Referral providers and Volunteer Centres in Canada since 1997, most notably as the developer of the software behind the OpenCIOC I&R and Volunteer Matching software project since 2002. For more than 15 years she has been assisting I&R providers to navigate successful data exchanges across systems, develop multi-tenant data maintenance systems, and create and manage data sharing agreements between many sizes and types of organizations. In addition to her work with the I&R and Volunteer Services sectors, Kate serves as a board member for the Canadian Mental Health Association Halton Region branch.
Resource Center Manager
King County 211, Seattle, Washington
Hannah Newton is the Resource Center Manager for King County 211 and the statewide database coordinator for Washington state. She has been a certified database curator since 2006. She maintains the knowledge base for the COVID-19 hotline in Washington state and is an AIRS database reviewer. Currently, she is trying not to kill all the flowers she planted since COVID as well as taking care of three cats and two children.
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