Resource Database: Style
It is vital to be able to convey information that is clear, concise, consistent, and relevant. This ability is one of the most critical skills required by Resource Specialists who are responsible for the maintenance of human services databases in accordance with the AIRS Standards and Quality Indicators for Professional Information and Referral (I&R). This interactive course covers the structure of I&R database records and the data elements within that structure. It outlines the style considerations for many of those elements, while focusing on 2 of the most important yet challenging tasks confronted by a Resource Specialist: naming organizations and writing good service descriptions. The course was developed by AIRS staff member, Clive Jones, a former President of InformCanada who is responsible for the AIRS Certification Program, in addition to assisting with training and standards development. It was adapted from material within The AIRS I&R Training Manual (copyright AIRS). AIRS is the nonprofit Alliance of Information and Referral Systems at www.airs.org.
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