Service Delivery: An Overview of Person-Centered Approaches and Techniques

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3 Questions
What the AIRS Standards Say
Open to download resource.
Open to download resource.
Review Exercise "What the AIRS Standards Say"
4 Questions  |  Unlimited attempts  |  4/4 points to pass
4 Questions  |  Unlimited attempts  |  4/4 points to pass
Part 1: The Person is at the Center
Open to download resource.
Open to download resource. As an I&R practitioner, you may have expertise in human services, effective communication techniques, and understanding the situations of individuals and the range of potential services that can help them in any given situation – but you are not, and never will be, the leading expert on any person that you are interacting with as part of your job.
Review Exercise Part 1: The Person is at the Center
3 Questions  |  Unlimited attempts  |  3/3 points to pass
3 Questions  |  Unlimited attempts  |  3/3 points to pass
Part 2: Options Counseling and Motivational Interviewing
Open to download resource.
Open to download resource. Person-centered approaches have encouraged the formal development of structured sets of tools and techniques that can apply to different clients and situations.
Review Exercise Part 2: Options Counseling and Motivational Interviewing
5 Questions  |  Unlimited attempts  |  5/5 points to pass
5 Questions  |  Unlimited attempts  |  5/5 points to pass Choose which tool or technique each concept better describes: Motivational Interviewing or Options Counseling.
Final Exam: Reflection
1 Question
Certificate of Completion
1.00 Hour(s) of Professional Development credit  |  Certificate available
1.00 Hour(s) of Professional Development credit  |  Certificate available