Service Delivery: LGBTQ+ Clients

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One of the most important factors to consider in conversations about diversity as it relates to sexual orientation, gender identity, and gender expression is self-determination. 

Self-determination refers to the process of deciding for oneself, without outside influence. 

In this instance, self-determination refers to the idea that any external definitions may not reflect exactly how people define themselves. Sexual orientation, gender identity, and gender expression may carry different meanings for different people, similar to other personal identities like race/ethnicity or religion. All clients have the right to identify and define themselves as they choose.  

This course explores the context around and services for the special needs of those who identity in the LGBTQ+ community.

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2 Questions
Part 1: Definitions of Concepts
Open to download resource.
Open to download resource. It is important to differentiate between some frequently misunderstood terms and definitions. LGBT is widely considered an appropriate acronym, but it is misleading because it consists of two separate concepts; LGB (lesbian, gay, bisexual) are sexual orientations, while T (transgender) is gender identity.
Part 1: Review Exercise
7 Questions  |  Unlimited attempts  |  7/7 points to pass
7 Questions  |  Unlimited attempts  |  7/7 points to pass
Part 2: Understanding the History of Stigma
Open to download resource.
Open to download resource. For many years, being gay, lesbian, bisexual, or same-gender oriented was considered a mental health disorder that elicited a wide variety of treatments, including electroshock therapy. Stigma is a deep-rooted issue and takes a great deal of time to erase. For that same reason, it is crucial that you reflect on your own belief systems and how you engage with LGBT people.
Part 3: Recognizing the Impact of Legislation
Open to download resource.
Open to download resource. 2011 saw the repeal of Don’t Ask Don’t Tell, a statute banning openly lesbian, gay and bisexual people from participating in the military. Two years later, the Defense of Marriage Act was also repealed, allowing for the June 2015 ruling by the Supreme Court of the United States that same-sex marriages be recognized in all 50 states. However, there are still a number of areas in which individuals are not protected on the basis of their sexual orientation and/or gender identity or expression.
Part 2 and 3: Review Exercise
8 Questions  |  Unlimited attempts  |  12/12 points to pass
8 Questions  |  Unlimited attempts  |  12/12 points to pass
Discussion
Make 1 discussion post to continue.
Make 1 discussion post to continue. What types of challenges do you imagine people who identify as LGBT might encounter? What types of services might be most useful in addressing those challenges?
Final Course Exam
10 Questions  |  5 attempts  |  8/10 points to pass
10 Questions  |  5 attempts  |  8/10 points to pass
Certificate of Completion
1.00 Hour(s) of Professional Development credit  |  Certificate available
1.00 Hour(s) of Professional Development credit  |  Certificate available
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