Tools, Tips, and Tricks: Getting Your Community Partners to Update Their Own Information
- Registration Closed
(30 minute session)
Updating information in your provider database is never easy, and often not fun. But, what if you had more tools, tips, and tricks on how to get your community partners to help you update your database? It May not be more fun, but will be easier! Participants will gain information about how (and why) to keep their community provider database up to date; share ideas about what worked and what didn't, and take away more tools for their toolbox.
Kay Takeaways:
- Participants will understand how to deal with the challenges of updating the information in their database
- What to do when organizations don't answer you
- How to use automated features within your software to facilitate updating information
- Other reports and tools that are available to keep track of who updates
Cathleen (Cat) Dwyer
Owner
CDK Consulting, New York, New York
Cathleen is a self-employed consultant and trainer with more than 20 years' experience in Information & Referral. In addition to providing quality assurance work to 211s and I&Rs across the country, she has managed resource departments of several I&Rs, served as the senior database reviewer for AIRS Accreditation, and served on AIRS and NYSAIRS' boards.
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