Gratitude may be the most accessible, affordable tool we have to increase optimism, emotional resilience, and happiness. You don’t need a pricey Moleskine notebook to practice gratitude journaling, any piece of paper will work just fine! No special equipment or clothing is required.

Join us for a summer of wellness with Peak Wellness! ​Peak Wellness is the largest provider of corporate wellness training across North America and one of the few companies able to deploy programming in multiple cities simultaneously.

The AIRS Conference is the Premier Event for providers of community navigation services from multiple sectors. If your organization helps connect people to community services, then this is the place for you to be. This package contains pre-recorded sessions from this event.

This package is designed to help anyone preparing to take the CRS Certification test by reviewing portions the of the training manual and standards that the certification test is based on. Completion of this package does not guarantee a passing score on the test nor does it qualify as a replacement to taking the test and grant the user certification. This package is for study purposes only.

Developing healthy workplaces takes intentionality and attention. As I&R specialists and leaders, creating a healthy work environment is a necessity for quality assurance, caller experience and employee well-being. There are a multitude of ways we can implement healthy work environments. One way is to decrease "sliming" and increase compassionate leadership skills. In this presentation we will explore the idea of "sliming" and offer a tool to decrease compassion fatigue, burnout, and secondary trauma within our call centers and beyond.