Serving the Military
AIRS Webinar - How We Amplify Military I&RContains 4 Component(s), Includes Credits
When active duty service members transition back into your communities it is important to know some of the resources they have had available and how local I & R can better relate to veterans.
You've Served Us, Now Let Us Serve You: Understanding Military Culture to Deliver World-Class Service for VeteransProduct not yet rated Contains 1 Component(s)
With more than 18 million Veterans across the United States, increasing your knowledge of military culture will help you better understand and support the needs of your Veterans. This session is designed for front line I&R staff across all skill levels who provide programs and services to veterans. Participants will learn about the complexities of military life, the challenges of reintegration, and some tools and tips to provide world class service to this population.
Service Delivery: Information & Referral for Military Service Members and Their FamiliesContains 3 Component(s), Includes Credits
This course is for Information & Referral (I&R) Specialists who handle human service inquiries and need some additional knowledge and understanding to better handle issues involving U.S. military service members and their families. This interactive course will help an I&R professional to better understand military clients, what their needs are, some of their unique challenges (including the cycle of deployment and return), the military language they are speaking, and the resources that are available to help them. This course was developed in cooperation with the Navy Fleet and Family Support Center, San Diego, to assist I&R Specialists everywhere.
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