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CONTEST - How do you do "Self Care" AIRS?  Take a pic or video and share it with your comments HERE (the link also below). Pics can be posted until April 16th and voting will go until April 21st. The winner will receive a fun Stress Relieving Self Care Box!

Enter Contest Here...

AIRS Favorites on Stress and Self Care...

  • Contains 2 Component(s), Includes Credits

    Gratitude may be the most accessible, affordable tool we have to increase optimism, emotional resilience, and happiness. You don’t need a pricey Moleskine notebook to practice gratitude journaling, any piece of paper will work just fine! No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 8 Product(s)

    Join us for a summer of wellness with Peak Wellness! ​Peak Wellness is the largest provider of corporate wellness training across North America and one of the few companies able to deploy programming in multiple cities simultaneously.

  • Contains 20 Product(s)

    The AIRS Conference is the Premier Event for providers of community navigation services from multiple sectors. If your organization helps connect people to community services, then this is the place for you to be. This package contains pre-recorded sessions from this event.

    • You must log in to register
      • Non-Member - $100
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
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  • Contains 14 Product(s)

    This package is designed to help anyone preparing to take the CRS Certification test by reviewing portions the of the training manual and standards that the certification test is based on. Completion of this package does not guarantee a passing score on the test nor does it qualify as a replacement to taking the test and grant the user certification. This package is for study purposes only.

  • Contains 2 Component(s), Includes Credits

    Developing healthy workplaces takes intentionality and attention. As I&R specialists and leaders, creating a healthy work environment is a necessity for quality assurance, caller experience and employee well-being. There are a multitude of ways we can implement healthy work environments. One way is to decrease "sliming" and increase compassionate leadership skills. In this presentation we will explore the idea of "sliming" and offer a tool to decrease compassion fatigue, burnout, and secondary trauma within our call centers and beyond.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 2 Component(s), Includes Credits

    This class explores the interesting connection between mindfulness and psychological safety. Learn a simple mindfulness technique for increasing empathy and navigating difficult conversations in the workplace. Three strategies for increasing psychological safety among teams. No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 2 Component(s), Includes Credits

    Peak performance occurs at the intersection of self-awareness, focus, and engagement. Use the fundamentals of mindfulness to develop a better understanding of how you personally operate! Learn a mindfulness tool for finding and optimizing "flow states" at work and at home. No special equipment or clothing is required. No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 2 Component(s), Includes Credits

    Resilience allows us to overcome change and ambiguity with ease. This class will explore what resilience is and how to cultivate it at work and at home. Learn the four pillars of resilience: Mental, Physical, Social, & Emotional and how to build up each area for greater resilience overall. No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 2 Component(s), Includes Credits

    Learn more about the science behind mindfulness, the brain, and the body. Take a look at exciting research on mindfulness and the nervous system. Learn a meditation tool to help shift from "fight or flight" into "rest and digest" and improve overall wellness. No special equipment or clothing is required. No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
    • More Information
  • Contains 2 Component(s), Includes Credits

    Mindless eating can make us feel lethargic and depleted but mindful eating helps us energize and fuel our bodies. Grab a cup of coffee or tea before the session and we will close with a "mindful coffee break" meditation. A simple practice for fitting mindfulness into your workday. No special equipment or clothing is required.

    • You must log in to register
      • Non-Member - $10
      • Individual Member - Free!
      • Silver Member - Free!
      • Gold Member - Free!
      • Platinum Member - Free!
      • Inform Canada Individual - Free!
      • Inform Canada Organization - Free!
      • Commercial Associate - Free!
      • Free Access - Free!
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Managing Stress With Lisa Dion

  • What You're Feeling is Normal - How to Minimize Stress By Connecting To Yourself Better
    It's been part of human biology for thousands of years - our nervous systems are built to activate when we feel threatened, afraid or overwhelmed. It's meant to keep up safe. But being in that type of neuro-physical overdrive for extended periods of time can cause not only feelings of burnout and fatigue...they can negatively affect mental health, create physical issues and even promote increases in illness. Lisa will talk about how in the current situation, its not about finding ways to be calm, but ways to be present and aware. This 8 minute video will help you understand better what you're feeling...and how you can regulate it.
  • Just a Moment
    Lisa demonstrates a technique you can do in between calls or at any time you feel your body telling you its overwhelmed. If all you have is a moment...this is all you need.
  • Letting Go of Stress and Tension - A 5 Minute Exercise in Regulation
    Join Lisa as she talks you through an exercise that de-stresses , normalizes and regulates your nervous system in less than 7 minutes.
  • Borrowed Breath - Helping Others Find a Calm in the Storm
    Are you feeling the strain of hearing the stress in callers voices and feeling the emotions of others all day? Are you, yourself, overwhelmed and anxious because of the current situation? You are not alone. And we have some ideas. Join Lisa and Chiara as they chat about the challenge of helping others calm down when it seems like everything around you is chaotic. The truth is our nervous systems "borrow" both activation (anxiety, concern, excitement) and regulation (calmness, peace, awareness) from one another. When we learn to regulate ourselves, we can help other find that same calm in the midst of the storm. Spend 15 minutes watching or listening to this video to change the way your day goes and find a wonderful way to truly help those you are helping in the moment.