Upcoming Webinars

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AIRS Webinars

  • AIRS Webinar - SDOH Interoperable and Scalable Technology Solutions

    Contains 3 Component(s), Includes Credits

    In April of 2021, ​the Administration for Community Living (ACL) announced Phase 1 winners of the Social Care Referrals Challenge competition. Launched in March of 2020, the challenge will awarded prizes for developing and optimizing interoperable and scalable technology solutions that foster connections between community-based organizations and health care systems in support of holistic health and social care for older adults and people with disabilities. Among the awardees were AIRS members United Way of Salt Lake, United Way of Southeastern Michigan and the VIA (Visually Impaired Advancement) of Western New York. We are thrilled to have representatives from these organizations serve as panelists in a conversation about the necessary technology solutions they are incorporating to make true community work around the social determinants of health a reality.

    In April of 2021, the Administration for Community Living (ACL) announced Phase 1 winners of the Social Care Referrals Challenge competition. Launched in March of 2020, the challenge will awarded prizes for developing and optimizing interoperable and scalable technology solutions that foster connections between community-based organizations and health care systems in support of holistic health and social care for older adults and people with disabilities.

    Among the awardees were AIRS members United Way of Salt Lake, United Way of Southeastern Michigan and the VIA (Visually Impaired Advancement) of Western New York. We are thrilled to have representatives from these organizations serve as panelists in a conversation about the necessary technology solutions they are incorporating to make true community work around the social determinants of health a reality. 

    Kelly Dodd

    Director of Contact Center Services

    VIA Visually Impaired Advancement

    Kelly Dodd is the Director of Contact Center Services at VIA Visually Impaired Advancement, provider of 211 WNY. Kelly has been with 2-1-1WNY since it was launched in western New York in 2007 and holds an AIRS certification as a Resource Specialist – Data Curator.

    Prior work experiences include Fair Housing Inspector, Cast Member at Big Thunder Mountain Railroad in the Magic Kingdom, proofreading the phonebook, and working at a roadside farm stand selling sweet corn. She graduated from Onondaga Community College with an associate’s degree in Humanities, and University at Buffalo with a bachelor’s degree in Linguistics.

    Kelly is active in the WNY community serving on the boards of the WNY Coalition for the Homeless, New York State Alliance of Information & Referral Systems Inc., Erie County Disaster Preparedness Advisory Board, and volunteering as a free tax preparer.

    Lily Doher, MNSP, RD

    Manager, CIE Network Engagement

    United Way for Southeastern Michigan

    Lily Doher is the manager of CIE network engagement at United Way for Southeastern Michigan.  Prior to coming to United Way, Lily was a Registered Dietitian in the outpatient and acute care settings. She has spent the past five years at United Way managing nutrition and health-related initiatives. Lily holds a bachelor’s in dietetics from Michigan State University and a master’s in nutrition policy from Tufts.  While working as a Registered Dietitian, Lily saw first-hand the impacts social determinants of health have on a person's well-being and the difficulty community members have in navigating access to services. She is excited to participate in a project that will enable better access to the care and supports communities need to improve their health.  Lily enjoys cycling and backcountry camping.

    Caitlin Schneider

    Senior Network Director

    United Way of Salt Lake

    Caitlin Schneider is a Senior Network Director at United Way of Salt Lake in Salt Lake City, Utah. She is responsible for providing backbone support, facilitation, and maintaining progress to achieve results for the Governor’s One Utah Roadmap priority area of the Social Determinants of Health and the Promise Partnership Health and Prenatal-5 networks at United Way. She has a Master of Public Health degree from the University of Nebraska Medical Center and previously worked at a local health department for four years prior to joining United Way. As a Utah transplant, she enjoys hiking and skiing, but stays also stays busy keeping up with her 16-month-old little girl!

     

    Gloria Castaneda

    Coordination Center Manager

    United Way of Salt Lake

    Gloria Castaneda is currently a coordination center manager at Utah 211. In this role, she assists in managing the navigation of patients/client to services across the community. During her 10 years with the Utah 211 program, she has worked in other capacities and feels fortunate to align her work and passion to ensure underprivileged communities have access to basic needs and safety. Gloria holds a Bachelor’s degree in Economics from Westminster College, and a Master’s in International Affairs and Global Enterprise with emphasis in NGO’s. Her drive for community engagement and learning has led her to be part of the Utah Pride Center’s Board of Directors. When there is no pandemics in sight, she enjoys swimming, horses, and friend gatherings.

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  • AIRS Webinar - The Origins and Impact of the Americans with Disabilities Act

    Contains 3 Component(s), Includes Credits

    July marks the 31st anniversary of the signing of the ADA, one of America's most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services. We will enjoy a video about the history of support for and bias against individuals with disabilities and the advocacy efforts that culminated in the ADA. Panelists who are both individuals with disabilities and who work in the disability sector of I&R. They will be here to give their perspective on the ADA now, what works still needs to be done and answer your questions about situations you have faced in your work around the disability. An ASL interpreter is being provided.

    July marks the 31st anniversary of the signing of the ADA, one of America's most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services. We will enjoy a video about the history of support for and bias against individuals with disabilities and the advocacy efforts that culminated in the ADA. Panelists who are both individuals with disabilities and who work in the disability sector of I&R. They will be here to give their perspective on the ADA now, what works still needs to be done and answer your questions about situations you have faced in your work around the disability.  An ASL interpreter is being provided. 

    You can submit your own questions to be answered during the webinar below. 

    Ericka Reil

    Lead Trainer

    Vermont Center for Independent Living, Montpelier, Vermont


    Ericka Reil has worked in disability rights for 18 years. She resides in Barre, Vermont and works for the Vermont Center for Independent Living on advocacy issues including but not limited to information calls. She is the lead trainer at the center and has done trainings though out the country and state of Vermont. She is also chair of the Barre City ADA committee, Chair of the PAIMI committee, on the Board of several other committee’s dedicated to disabilities rights. She also on her hometowns city council. On her spare time she enjoys activism , politics or just spending an evening at home reading and being with her husband.

    Nate Besio

    Peer Advocate Coordinator

    Vermont Center for Independent Living, Montpelier, Vermont


    Nathan (Nate) Besio has worked for the Vermont Center for Independent Living since November 2013 and currently serves as a Peer Advocate Coordinator at the VCIL Burlington office. Prior to that he has over ten years of business and accounting experience, primarily in the non-profit industry working for the State of Vermont and UVM. He is currently serving his 3rd term as a Vermont Human Rights Commissioner and is a committed community leader who has served on many boards. Mr. Besio received a B.A. in Psychology from St. Michael’s College in 2000 and an M.B.A. from State University of New York at Albany in 2002. He currently resides in Colchester, VT with his wife Gretchen, son Reece and dog Luna.

    Laura Siegel

    Director of Deaf, Hard-of-Hearing, and DeafBlind Services

    Vermont Department of Disabilities, Aging & Independent Living

    Laura Siegel is the Director of Deaf, Hard-of-Hearing, and DeafBlind Services for the state of Vermont Department of Disabilities, Aging & Independent Living. She has previously worked as an advocate for Deaf, Hard-of-Hearing, DeafBlind people in various organizations as well as direct services for DeafBlind people. She also obtained an MBA in Healthcare Management through Southern New Hampshire University. After experiencing discrimination trying to advance in the ultrasound field, Laura’s passion was triggered to fight and advocate for those with hearing losses. In her spare time, she enjoys going on hiking adventures with her fiancé, Kevin.

    Sefakor G.M.A. Komabu-Pomeyie (Ph.D.)

    Independent Living Coordinator responsible for the Youth Transition Program

    Vermont Center for Independent Living, Montpelier, Vermont

    Sefakor, works with the Vermont Center for Independent Living (VCIL). She is the Independent Living Coordinator responsible for the Youth Transition Program at VCIL. She is also the Racial Justice Coordinator of VCIL. She has Ph.D. in Educational Leadership and Policy Studies and Master’s in Policy Analysis and Advocacy. Sefakor’s personal experience as a woman of color with a physical disability has shaped her journey as an advocate for underrepresented especially people with disabilities from around the globe. Her experiences include serving as an international disability rights advocate, educator, researcher and policy analyst for the UN Convention on the Rights of Persons with Disability (UNCRPD), and as the Resource Center Coordinator of the Ghana Education Service. She has been a staunch supporter of inclusive education for people with disabilities and lobbied successfully with other advocates in Ghana for the establishment of the Disability Law (Act 715) of Ghana as well as the ratification of the UNCRPD. She has won so many International awards including the International Service Award from the Association of University Centers on Disabilities (AUCD), Ford Foundation International Fellowship award and the International Alliance of Women (TIAW) award. Sefakor is the Founder of Enlightening and Empowering People with Disabilities in Africa (EEPD AFRICA). Her work represented an attempt to transform her experiences into a coherent intellectual critique, and, in the process, to make sense of the shortcomings and idiosyncrasies that underlie contemporary responses to human rights abuses in schools. In 2016, Sefakor was named the 6th most influential disabled person in the world. Sefakor also serves on so many boards including the World Learning Global Advisory Council, The High-Level Political Forum of UN (HLPF), The President’s Commission on Inclusive Excellence (PCIE) of UVM and the ADA Taskforce of UVM. Sefakor co-authored the book “Disability in the Global South: The Critical Handbook”. Sefakor loves singing and swimming.

    • Register
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      • bc211 - Free!
      • Washington DSHS - Free!
      • GTCUW - Free!
      • 211PBTC - Free!
      • 211Broward - Free!
      • AUW 211 - Free!
      • 211Brevard - Free!
      • VA 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • Platinum/Canadian/Military - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • Autism Speaks - Free!
      • Ontario 211 - Free!
      • Non-Member - $5
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  • AIRS Webinar - The Realities of Identity Theft and Resources for Clients

    Contains 3 Component(s), Includes Credits

    The ITRC is a 501(c)(3) non-profit organization established in 1999 to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft, data breaches, cybersecurity, scams/fraud and privacy issues. We are an essential resource for victims and consumers. Our mission is to stop the hardship and helplessness caused by identity theft and cybercrime. We do this by providing direct services to victims of identity theft and are the first stop on their road to resolving their case. We also engage in education and awareness activities to elevate people’s appreciation of the value of their identities by being attentive to ways of minimizing their risk of becoming a victim and by becoming informed on related scams/fraud issues which can lead to identity theft victimization. We provide our services via our toll-free call center, LiveChat, ID Theft Help app and social media platforms. We primarily assist low- to moderate-income families and individuals, however, our services are available to anyone regardless of income or state of residence. ITRC will discuss the findings from the 2021 Consumer Aftermath® Report: How Identity Crimes Impact Victims, their Families, Friends and Workplaces. The Consumer Aftermath Report captures the emotional, physical, and lost opportunities of identity crime victimization, including a special focus on the additional challenges created by fraud during the COVID-19 pandemic.

    The ITRC is a 501(c)(3) non-profit organization established in 1999 to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft, data breaches, cybersecurity, scams/fraud and privacy issues. We are an essential resource for victims and consumers. Our mission is to stop the hardship and helplessness caused by identity theft and cybercrime. We do this by providing direct services to victims of identity theft and are the first stop on their road to resolving their case. We also engage in education and awareness activities to elevate people’s appreciation of the value of their identities by being attentive to ways of minimizing their risk of becoming a victim and by becoming informed on related scams/fraud issues which can lead to identity theft victimization. We provide our services via our toll-free call center, LiveChat, ID Theft Help app and social media platforms. We primarily assist low- to moderate-income families and individuals, however, our services are available to anyone regardless of income or state of residence.

     

    ITRC will discuss the findings from the 2021 Consumer Aftermath® Report: How Identity Crimes Impact Victims, their Families, Friends and Workplaces. The Consumer Aftermath Report captures the emotional, physical, and lost opportunities of identity crime victimization, including a special focus on the additional challenges created by fraud during the COVID-19 pandemic.

    Eva Velasquez

    President/CEO

    Identity Theft Resource Center

    EVA VELASQUEZ is the President/CEO at the Identity Theft Resource Center. Velasquez previously served as the Vice President of Operations for the San Diego Better Business Bureau and spent 21 years at the San Diego District Attorney’s Office. She is recognized as a nationwide expert and has been featured on such outlets as the CNBC Nightly Business Report, Huffington Post Live, Forbes, Bloomberg, Kiplinger’s and numerous other outlets. She is the driving force behind the first free ID Theft Help App and the ITRC’s new artificial intelligence victim chatbot, VIVIAN, currently in beta-testing and to be released in 2021. Eva is a published author and regularly invited to speak at events nationwide. She has recently had the privilege to present at such forums as the Victims of Crime Act (VOCA) National Training Conference, the Privacy Xchange Forum and multiple events with the Federal Trade Commission. Eva is a recipient of the National Crime Victim Service Award from the Department of Justice and OVC, the National Consumer League’s Florence Kelley Consumer Leadership Award.

    • Register
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      • Epilepsy Foundation - Free!
      • bc211 - Free!
      • Washington DSHS - Free!
      • GTCUW - Free!
      • 211PBTC - Free!
      • 211Broward - Free!
      • AUW 211 - Free!
      • 211Brevard - Free!
      • VA 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • Platinum/Canadian/Military - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • Autism Speaks - Free!
      • Ontario 211 - Free!
      • Non-Member - $5
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  • AIRS Webinar- Sometimes Tricky and Potentially Awkward Situations - Better Understanding of and Service for the LGBTQ+ Community

    Contains 3 Component(s), Includes Credits

    Come join us for a fantastic conversation with LGBTQ+ individuals and allies about sometime tricky and potentially awkward situations that sometime arise in the I&R world around gender, gender identity and sexual orientation. We will clarify the definitions of common terminology and explore the history of stigma, discrimination and violence against those who have identified in the community. There will be a fun game that will help us on our journey of discovery and understanding (and there will also be prizes). We'll end the hour together with a practical trouble shooting and brainstorming session with our panelists about situations and scenarios you have have faced in your effort to provide excellent service to clients and establish great relationships with your peers. You can submit those when you register!

    Come join us for a fantastic conversation with LGBTQ+ individuals and allies about sometime tricky and potentially awkward situations that sometime arise in the I&R world around gender, gender identity and sexual orientation. We will clarify the definitions of common terminology and explore the history of stigma, discrimination and violence against those who have identified in the community. There will be a fun game that will help us on our journey of discovery and understanding (and there will also be prizes). We'll end the hour together with a practical trouble shooting and brainstorming session with our panelists about situations and scenarios you have have faced in your effort to provide excellent service to clients and establish great relationships with your peers. You can submit those when you register!

    Joshua B. Pedersen

    Director of Network Operations & Performance

    United Way Worldwide, Arlington, Virginia


    Joshua B. Pedersen has worked and volunteered in the non-profit industry for 24 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President of 211 Maryland.   Today Joshua works as 211 Director of Network Operations & Performance for United Way Worldwide. Joshua has served on way too many boards but especially likes working on those boards that improve non-profit governance and provides funding to capable service organizations.   Joshua has a bachelor’s degree in Communication from Weber State University.  In his spare time, he enjoys spending whatever time with his 3 children and baking.

    Avalon 'Mal' Mallory

    211 Resource Manager; United Way of West Florida

    Avalon “Mal” Mallory is the 211 Resource Manager for 211 Northwest Florida in Pensacola, FL. Mal has volunteered as an I&R specialist at 211 Big Bend, where she did both crisis counseling and I&R, and has worked as an I&R specialist and Resource Manager at 211 Northwest Florida. She believes that a major component to success is knowing how to get access to things you need and enjoys helping people connect to what they need to succeed. When not doting on her beloved cat, she is working towards her life goal of becoming a fluent polyglot!

    Brenda Sittig

    Call Center Supervisor

    United Way of Northeast Louisiana, Louisiana 211

    Brenda is a hands-on type of person and rarely accepts "no" as an answer to any situation. She loves a challenge and working on obtaining a common goal that will help others. She has been the director of a day program and homeless shelter for the mentally ill, created two non-emergency transportation companies, and even opened an apartment complex for the mentally ill from the shelter she ran. Once the clients finished their stay at the shelter then they were able to move into the apartment complex and maintain their independent living.

    Brendaloves helping others in their time of need because of her own life experiences. She has been homeless a total of six(6) times in her life between the ages of 10 and 25. Each of those times, she felt as though she was alone with no one on her side. So, once she was in the non-profit field, the idea of helping others succeed in getting back on their feet and thrive, was as personal as it could be for anyone. The old saying of "You never know what a person is going through until you have walked a mile in their shoes." was very real for Brenda when she was helping others.

    Brenda is married to her best friend, Bradley, and they have five beautiful children. Their oldest, Kaden, just left for Army Basic Training. Their only girl, Katelyn, is a very talented artist, who will be a freshman in high school next school year. Their next is Bryson, who is their angel baby. When he was born, he only weighed 12 ounces, and passed away after 3 days. Their next is Brendan, who is their miracle baby. They found out on Bryson's first birthday that they were expecting him. He is currently three years old and full of life. Then their final caboose is Benjamin. He is ten months old and brings so much love and enjoyment to the family.Brenda also cares for her special needs sister and brother-in-law.

    Fun Facts: Brenda loves to fill out forms (we know-weird huh!), LOVES to party plan and doesn't skimp on any details, and is a little (meaning a lot) OCD. Which gets tested hourly with having a large family.

    Mary Updike

    ADRC Supervisor

    Aging and Disability Resource Center of Barron, Rusk & Washburn Counties

    Mary Updike is the supervisor for the Barron location of the Aging & Disability Resource Center (ADRC) of Barron, Rusk & Washburn Counties in Wisconsin. Her 35 year career as a social worker includes being a hospital social worker, a supervisor in a managed care organization and working as a disability benefit specialist prior to her current role. 

    Mary is the proud aunt of 19 beautiful human beings, one who is in a same-sex marriage. She strongly agrees with the Social Work Code of Ethics that no one should be discriminated against for their race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status or mental or physical ability.

    In her spare time Mary enjoys traveling, especially with girlfriends and gardening and collecting art with her husband.

    Marta Garcia

    Bilingual Information/Media Specialist

    HeiTech Services, Inc. for the National Rehabilitation Information Center

    Marta is the Bilingual Information and Media Specialist at the National Rehabilitation Information Center (NARIC), a federally-funded library focused on disability, independent living, and rehabilitation research. They are a Certified Community Resource Specialist and have been in their current position for just over a decade. Before joining NARIC and the I&R community, Marta worked as a recreation therapist for the geriatric and pediatric communities. In their spare time, they enjoy reading, music and dancing, and traveling to new (and old) places.

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      • bc211 - Free!
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      • 211PBTC - Free!
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      • AUW 211 - Free!
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      • VA 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • Platinum/Canadian/Military - Free!
      • Non-Member - $5
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  • AIRS Webinar - The Importance of Women in Philanthropy

    Contains 3 Component(s), Includes Credits

    Women play a critical role in philanthropy to nonprofits, and it’s on the rise. Hear from Dr. Gray Beck and Dr. Krouse, both development practitioners and philanthropic research enthusiasts, on the gender differences in giving between men and women. This webinar will dispel common myths about family philanthropy, as well as provide a practical approach to why nonprofits should care about soliciting and stewarding women, and the best ways to do so.

    Women play a critical role in philanthropy to nonprofits, and it’s on the rise. Hear from Dr. Gray Beck and Dr. Krouse, both development practitioners and philanthropic research enthusiasts, on the gender differences in giving between men and women. This webinar will dispel common myths about family philanthropy, as well as provide a practical approach to why nonprofits should care about soliciting and stewarding women, and the best ways to do so.

    Amy Gray Beck

    Executive Director of Alumni Relations

    Virginia Commonwealth University

    Amy Gray Beck is the Executive Director of Alumni Relations at Virginia Commonwealth University in Richmond, VA. She has previously worked in university admissions and students affairs. Dr. Beck has a BA in English Literature from Virginia Tech, a Masters in Counselor Education Student Affairs from Clemson University, and a PhD in Educational Leadership from VCU. Her dissertation research area is women and philanthropy. On the weekends you can find Amy playing dinosaurs with her two year old, Sonny, her husband Jeff, and their dog, Millie.

    ​Chad Krouse

    Assistant Vice President for University Development

    Virginia Commonwealth University

    Chad Krouse is the Assistant Vice President for University Development at Virginia Commonwealth University in Richmond, VA where he leads a team of fundraisers for donor engagement.  He also serves as an adjunct professor at William & Mary’s School of Education and the VCU Wilder School of Government & Public Affairs where he teaches philanthropy.  Krouse earned a BA from Hampden-Sydney College, a Master of Divinity from Sewanee: The University of the South, and an EdD from VCU. 

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      • Platinum/Canadian/Military - Free!
      • Non-Member - $5
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US National 211 Steering Committee Webinar Series

  • 211 National Steering Committee Webinar Series

    Contains 5 Product(s)

    The National 211 Steering Committee elevates best practices, tackles hot topics and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts and collaborate to make our network stronger.

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      • 211PBTC - Free!
      • 211Broward - Free!
      • 211Brevard - Free!
      • Platinum/Canadian/Military - Free!
      • Inland SoCal 211 - Free!
      • Non-Member - Free!
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AIRS Forums

  • AIRS Forum CRS (for Community Resource Specialists)

    This forum is for those who are working as Community Resource Specialists and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

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  • AIRS Forum DC (for Database Curators)

    This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

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  • AIRS Forum MSD (for Managers, Directors and Supervisors)

    This forum is for those who are working as managers and supervisors and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.

    • Register
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      • 211PBTC - Free!
      • 211Broward - Free!
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      • Platinum/Canadian/Military - Free!
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