Upcoming Webinars

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AIRS Webinars

  • Contains 3 Component(s), Includes Credits

    The language we use is powerful and can reveal hidden assumptions we might not realize we have. Our words can be hurtful even when will-intended. This webinar is designed to allow participants to explore new ideas, ask questions and challenge some assumptions about what it means to live with a disability. Ableism shows up in our organizations whether we intend it to or not; this webinar invites professionals to learn new ways of thinking and talking about disability

    Miranda Grunwell

    Community Education Coordinator

    Disability Network Southwest Michigan, Kalamazoo, Michigan

    Miranda Grunwell has worked as an advocate and educator in the disability rights field for more than two decades.  Miranda has a Bachelor’s Degree in Psychology from Grand Valley State University and is the current Community Education Coordinator for Disability Network Southwest Michigan.  As a person with a learning disability, she knows first-hand the challenges facing people with disabilities living in an ableist world.  Miranda is dedicated to building a community where all people benefit with full access and inclusion.  Miranda’s expertise includes educational presentations for young adults with and without disabilities, professional development, and DEI staff training. 

    • Register
      • Canadian - Free!
      • Commercial Associate/Consultant Associate - Free!
      • Gold - Free!
      • Individual - Free!
      • Military - Free!
      • Non-Member - $5
      • Platinum - Free!
      • Silver - Free!
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
      • Wyoming211 - Free!
    • More Information
  • Contains 3 Component(s), Includes Credits

    This program will share best practices for 211's collaboration with local Continuums of Care in moving those experiencing homelessness to permanent housing. Our "no wrong door" approach guides individuals and families through the myriad of services available to them. This is a problem solving focused webinar and is best for leadership roles who construct programs and create policy.

    This is a problem solving focused webinar and is best for leadership roles who construct programs and create policy. 

    This program will share best practices for 211's collaboration with local Continuums of Care in moving those experiencing homelessness to permanent housing. Our "no wrong door" approach guides individuals and families through the myriad of services available to them. 

    After this webinar, attendees...

    • Will have an understanding of how 211 can work in tandem with Continuums of Care and Balance of State to assist moving those experiencing homelessness into permanent Housing
    • Will have a better understanding of the different definitions of homelessness and how that affects program eligibility
    • Will be familiar with how homeless service providers interact with each other through Homeless Management Information Systems

    Candace Muncy

    211 Coordinator

    United Way of the Chattahoochee Valley, Columbus, Georgia

    Candace Muncy is the 211 Coordinator for United Way of the Chattahoochee Valley in Columbus, Georgia. She has previously served on the National 211 Steering Committee, serves on the Taxonomy Steering Committee and is a Certified Resource Specialist-Database Curator. She attended Georgia College and State University where she obtained a degree in International Relations. After volunteering with a local Point In Time count, Candace found her passion in working with those experiencing homelessness. In her spare time, Candace is a published author and loves to bake; much to her coworkers' delight.  

    Terry Gallups

    Director of Home For Good

    United Way of the Chattahoochee Valley, Columbus, Georgia

    • Register
      • Commercial Associate/Consultant Associate - Free!
      • Canadian - Free!
      • Wyoming211 - Free!
      • Military - Free!
      • Silver - Free!
      • Individual - Free!
      • Gold - Free!
      • Non-Member - $5
      • Platinum - Free!
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
    • More Information
  • Contains 4 Component(s), Includes Credits

    George Bonano, professor of clinical psychology at Columbia University, has learned through his intense studies of grief that there is no one way to cope that is best, and that resilience is an outcome...not an aspect of character or even a skill you acquire. Using Bonano’s research (with a healthy mix in of the Multi System Model of Resilience from some smart folks at Ryers University), we will explore more about how eating a bag of chips can be considered adaptive coping, how talking to friends about the problem can be maladaptive coping, and explore a 3X3 model of recognizing and even cultivating resources in your life that can lead you to a resilient outcome every time... on the path and in the way that feels best to you.

    (45 minute session)

    There are (what feels like) countless articles, videos and even websites that tell you they have a mythical and magical list of things you can do or practice that will make you resilient (I’ll wait here a minute while you google it to verify my claim). Although those lists can be helpful in their own way, they can also be misleading by making you think that if you have checked all the boxes on the list...you are indeed resilient. Which is actually not true. 

    George Bonano, professor of clinical psychology at Columbia University, has learned through his intense studies of grief that there is no one way to cope that is best, and that resilience is an outcome...not an aspect of character or even a skill you acquire. 

    Using Bonano’s research (with a healthy mix in of the Multi System Model of Resilience from some smart folks at Ryers University), we will explore more about how eating a bag of chips can be considered adaptive coping and how talking to friends about the problem can be maladaptive coping. We will further outline and explore a 3X3 model (see takeaways below for additional details) of recognizing and even cultivating resources in your life that can lead you to a resilient outcome every time... on the path and in the way that feels best to you.

    Please make sure you have your phone handy, as well as a paper and pen for drawing out the model for your reference and to add personal notes and reflection. I also highly recommend having a snack on hand you enjoy :) 

    Key Takeaways:

    • Understand what makes a coping mechanism adaptive or maladaptive (spoiler...it's not what you think)
    • Outline the 3 mindsets that are linked to resilient outcomes and that allow you to focus on the task at hand in a constructive way
    • Outline “The Sequence” - 3 sets of questions that help you determine what you need to do for yourself in a specific situation to get closer to a resilient outcome
    • Outline the 3 systems/layers of resilience (internal, coping and pursuits, external) and brainstorm a list of what resources you already have access to in those systems and which ones you could cultivate
    • Use the MSMR tool/app to scientifically and empirically evaluate the potential for your own resilient outcomes based on what resources in each system you have access to now

    Chiara Cameron-Wood

    AIRS Director, Training and Education

    AIRS, Lehi, Utah

    Chiara Cameron-Wood is graduated with an Associates Degree in Business,  Bachelors in Psychology and a Masters in Human Services with a specialization in Social and Community Resources. She has served her community in several nonprofit roles including volunteer coordination with United Way of Northwest Ohio and Hannah's Socks before moving to Utah and becoming part of the 211 program there. She started as a lead and quickly moved up to become the Program Director and then the Managing Director of 211 Utah. She held that position for 5 years before moving into her current position with AIRS as the Director of Knowledge and Training. Chiara lives in Pleasant Grove, Utah with her husband Jeff, near to their 7 children and the stunning natural beauty of the Rocky Mountains and national forests. She enjoys travelling, writing, meditation, baking shows, musicals, shallow high school comedies, singing and playing the piano whenever she can. 

    • Register
      • Canadian - $5
      • Commercial Associate/Consultant Associate - $5
      • Gold - $5
      • Individual - $5
      • Military - $5
      • Non-Member - $10
      • Platinum - $5
      • Silver - $5
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
      • Wyoming211 - Free!
    • More Information
  • Contains 4 Component(s), Includes Credits Recorded On: 08/17/2017

    This webinar is best for anyone of any level who fulfills or supervises the role of Community Resource Specialist and wants to learn more about and be able to identify the different personalities of potential problem callers who have trouble realizing their own potential.

    When people need help and don’t know where to turn, they follow the yellow brick road to their local I&R Wizard and expect a miracle. Experienced I&R Specialists know there isn’t any magic - just hard work and a lot of resources. This session, presented by Richard Smith of Senior Resources of Guilford, based in Greensboro, North Carolina, will help I&R Specialists identify the different personalities of potential problem callers who have trouble realizing their own potential. Whether they are Cowardly Lions, Scarecrows or Tin Men, you will better understand how to overcome barriers and empower your callers to combine your referrals with their own resources and problem-solving skills to get to where they are going.

    • Register
      • Commercial Associate/Consultant Associate - Free!
      • Canadian - Free!
      • Wyoming211 - Free!
      • Military - Free!
      • Silver - Free!
      • Individual - Free!
      • Gold - Free!
      • Non-Member - $5
      • Platinum - Free!
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
    • More Information
  • Contains 4 Component(s), Includes Credits

    The 2021 Child Tax Credit (CTC) expansion provides a historic opportunity to reduce child poverty in the United States by more than 40 percent! Your efforts to help people get advance CTC payments are essential. Join this session to learn what’s new with the Child Tax Credit and how families can get it. Find out answers to common questions and resources to support people who need more assistance.

    The 2021 Child Tax Credit (CTC) expansion provides a historic opportunity to reduce child poverty in the United States by more than 40 percent! Your efforts to help people get advance CTC payments are essential. Join this session to learn what’s new with the Child Tax Credit and how families can get it. Find out answers to common questions and resources to support people who need more assistance.

    Objectives

    By participating in this session, participants will learn:

    • Who is eligible for the Child Tax Credit (CTC)
    • How the CTC is delivered and how people can modify how they receive it
    • Who gets the CTC automatically and who needs to take action
    • What people need to do to get the CTC
    • Where to direct people for additional support

     

    Roxy Caines

    Get It Back Campaign Director

    Center on Budget and Policy Priorities

    Roxy Caines is the Get It Back Campaign Director at the Center on Budget and Policy Priorities. Prior to working at the Center, she served as a Bill Emerson Hunger Fellow with the Congressional Hunger Center. Roxy is committed to helping people access the resources and tools they need to thrive. In her spare time, Roxy enjoys exploring all things related to wellness, especially learning about and plants and herbs.

    • Register
      • Commercial Associate/Consultant Associate - Free!
      • Canadian - Free!
      • Wyoming211 - Free!
      • Military - Free!
      • Silver - Free!
      • Individual - Free!
      • Gold - Free!
      • Non-Member - $5
      • Platinum - Free!
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
    • More Information

US National 211 Steering Committee Webinar Series

  • Contains 6 Product(s)

    The National 211 Steering Committee elevates best practices, tackles hot topics and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts and collaborate to make our network stronger.

    • Register
      • Canadian - Free!
      • Commercial Associate/Consultant Associate - Free!
      • Gold - Free!
      • Individual - Free!
      • Military - Free!
      • Non-Member - Free!
      • Platinum - Free!
      • Silver - Free!
      • Subscriber - Free!
      • 211Brevard - Free!
      • 211Broward - Free!
      • 211MRCPL - Free!
      • 211PBTC - Free!
      • Atlanta211 - Free!
      • Autism Speaks - Free!
      • AUW 211 - Free!
      • bc211 - Free!
      • Cleveland211 - Free!
      • Connect MatSu - Free!
      • DRCOG - Free!
      • DupageCo - Free!
      • Epilepsy Foundation - Free!
      • GTCUW - Free!
      • HFUW211 - Free!
      • Inland SoCal 211 - Free!
      • ITRC - Free!
      • Massachusetts Rehabilitation Commission - Free!
      • NC211 - Free!
      • Ontario 211 - Free!
      • UnitedWaySWPA - Free!
      • UWCalifornia - Free!
      • UWMidlands211 - Free!
      • VA 211 - Free!
      • Washington211 - Free!
      • Washington DSHS - Free!
      • Wyoming211 - Free!
    • More Information

Curating For Quality - Database Discussion Groups

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