Inform USA Webinar - Superheroes of Data Quality

You are the Superhero of Data Quality. You are on the front lines every day, responding to different and sometimes dire needs from the people in our community, state, or across the country. They've called because they're out of options and they need your attention, empathy, and experience to help them take the next steps. And given all that, we are talking data quality? Yes! This session will help explain why it matters more than you might think, and will provide information and handouts to share with your colleagues back home.

Key Takeaways:

• Review some real-world examples of data quality: when it's great, or horribly wrong
• Exploring Community Information Exchanges: data quality on steroids
• Learn how APIs use your data in real-time
• Reporting: what you enter drives decisions but only if the data can be used
• Learn the call handling techniques that can improve data quality without sacrificing the human connection