Inform USA Webinar - Taxonomy 101

Laura James is the Director or Resource Strategy and Technology Integration for United Way of North Carolina. She has previously been the Resource Director for 211LA and holds both the Certified Community Resource Specialist and Database Curator certifications. She holds an MBA and Masters or Human Resources from Keller Graduate School of Management. She is a self-proclaimed resource nerd and after time spent as in the payments industry as well as corporate training, she has found her niche in the resource world, particularly in helping other people learn about tools and topics around all things resource.

Kathy previously worked as a Resource Specialist for the United Way for Southeastern Michigan in Detroit, before moving to her current position as the Statewide Quality Assurance Manager for Michigan 2-1-1. With over 15 years in the field of Information and Referral services, Kathy is a Certified Resource Database Curator and holds a Master’s in Public Administration.