Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Dr. Carson oversees 951-686-HELP, the Inland Southern California Crisis Helpline, a 56-year-old suicide hotline based at Inland SoCal United Way’s 211+. Jenn holds a B.A. from Baylor University, an M.A. in Counseling from George Washington University, and a Doctor of Social Work from California Baptist University. In addition to being a suicide hotline manager, Jenn is an educator and public speaker. On CNN, NPR, “The Today Show” and the BBC and in People Magazine, Dr. Carson has shared her journey from suicidal child to mental health advocate. Jenn is an avid reader who resides in Riverside County, California with her family and cats where she also serves at a Moreno Valley Library Commissioner.

Tom Tamura is a licensed marriage and family therapist and is currently the Executive Director of the Contra Costa Crisis Center. Contra Costa Crisis Center is located in Walnut Creek, CA and operates the county’s 2-1-1 Information and Referral and the local and 988 Suicide Prevention and Crisis hotlines. He has worked at several Bay Area mental health and social service agencies throughout his 35-year career, as well as maintaining a private therapy practice.

Artrese joined Health Leads in August 2020 and facilitates program design, development, implementation, and operations. Artrese has over twenty-five years of expertise in leadership roles managing government and nonprofit programs. Before joining Health Leads, Artrese directed programs for the Alameda County Community Food Bank and served as a senior leader for Project Open Hand. Artrese is a dynamic leader who inspires and develops people, a respected and accomplished activator who consistently communicates a clear vision and strategy for reaching goals, and an engaging relationship builder who develops authentic and collaborative working relationships to unify people and inspire innovative ideas. Along with being a wife and mother of a teenage son, Artrese holds a 3rd-degree Black belt in Hapkido.

Beth Johnson brings over fifteen years of experience managing national projects and learning collaboratives to inform and support 211/CIE San Diego’s national movement. She co-facilitates collaborative learning events and supports technical assistance for communities nationwide in the early stages of planning and implementing community information exchanges (CIEs). Before joining 211/CIE San Diego, Beth was a director at AcademyHealth, developing collaborative learning infrastructure for researchers and communities to share best practices, challenges, and lessons learned around using and exchanging electronic data to improve population health and patient outcomes.

Tim Sullivan is the statewide director for Washington 211, the lead organization that administers the 211 information and referral system for the State of Washington. Tim received his Bachelors of Science degree from Central Washington University in 1992 and shortly after started his career in social services working for the Yakima County Gang Prevention Intervention Coalition as a program manager.  In 1995, Tim was hired by the United Way of Central Washington, where he worked as the Community Impact Director for 15 years. 

In 2004, Tim became involved in the issue of homelessness and helped establish the Homeless Network of Yakima County, a coalition that developed and implemented Yakima County’s first 10 Year Plan to End Homelessness. In 2006, Tim was contracted by Yakima County to develop the County’s first housing and homeless programs and later became a Senior Manager for Yakima County Human Services. In August 2016, Tim became the Statewide Director for Washington 211. 

Tim is a member of the 2-1-1 National Steering Committee and chairs the SDOH Taskforce. Tim is also a founding board member of Justice Housing Yakima, a non-profit organization that is dedicated to building permanent housing for chronically homeless individuals using tiny homes. Tim makes his home in Yakima, WA with his wife Michelle of 27 years and his two children, Jessica age 22 and Ian age 13. 

Richard Shutes is currently the Director of Helpline Services at 211 Miami. Richard has previously filled roles as a frontline volunteer I&R counselor, Manager, and Training Manager. He holds a master's degree in clinical mental health counseling and has vast experience in the world of social media and Instagram. Richard is passionate about Instagram and how he's learned how to combine his love for 211 and social services along with the power of social media to engage the community. In his spare time, Richard enjoys bacon and creating art.

Katrina Metzler is the Executive Director of the National Energy and Utility Affordability Coalition (NEUAC), a leading organization in the fields of public policy and advocacy for energy and poverty issues. Members of the organization include utilities, non-profit organizations, energy assistance programs, trade associations, and tribal organizations. NEUAC currently serves more than 200 member organizations that span the nation. The organization bridges the gap between states, social service organizations, and government to empower them to work together and learn from each other in times of energy and poverty crisis.

Maricela Alcala has been in the field of I&R and 2-1-1 since 2005. Before Gryphon Place Maricela she was the Program Director for United Way 2-1-1, in Toledo, Ohio.  Where she oversaw the 2-1-1 and its internal programs. Free Tax Preparation Program, Coordinated Assessment, Critical Identification Program and Family Information Network. Prior to that, Maricela held several positions within United Way including: 2-1-1 Program Manager, Technology Resource Manager and I&R/Resource Specialist. Before joining United Way, Maricela was an Outreach Specialist at Adelante Latino Resource Center assisting Latino/Hispanic families with Drug and Alcohol Prevention. Maricela has been an active member of National AIRS, nominated and accepted to become National Accreditation Reviewer in 2011.  Maricela has a bachelor’s degree in Business Administration/Information Systems from the University of Veracruz (Mexico) Maricela in 2019 founded along with other Latinas in the Kalamazoo area a Latina Leadership Program called “ELLAS” Empowering Latina Leaders Advocates for Success. ELLAS mission is to Empower, Enrich, and Elevate Latina leaders and allies to become bridge builders and influential change agents in Southwest Michigan.

Heather Black serves as the NC 211 State Director with United Way of North Carolina. In her role with NC 211, Heather oversees the work and planning for the statewide 2-1-1 information and referral system supported by United Ways across the State. As the State Director, Heather focuses on building partnerships with state and local government agencies, non-profit organizations, healthcare organizations, and others seeking to improve the lives of North Carolina citizens through access to information. During Heather's tenure, the team at NC 211 has served as a primary communication portal for the State's responses to Hurricanes Matthew and Florence and now the COVID-19 pandemic. Heather is a graduate of Meredith College in Raleigh with a B.S. degree in Business Administration. She has spent her career in public service working both in the non-profit sector in Washington, D.C. and in state government and non-profits in North Carolina.

Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Steve Taylor is a public policy and government relations leader with more than 25 years of experience on Capitol Hill and as a nonprofit executive.

He currently serves as Senior Vice President and Counsel for Public Policy at United Way Worldwide, overseeing federal policy and advocacy for a network of over 1100 United Ways across the United States.

Chiara Cameron-Wood is graduated with an Associates Degree in Business,  Bachelors in Psychology, and a Masters in Human Services with a specialization in Social and Community Resources. She has served her community in several nonprofit roles, including volunteer coordination with United Way of Northwest Ohio and Hannah's Socks, before moving to Utah and becoming part of the 211 program there. She started as a lead and quickly became the Program Director and then the Managing Director of 211 Utah. She held that position for 5 years before becoming a part of AIRS and now serves as the Executive Director. Chiara lives in Lehi, Utah, with her husband Jeff, near their 7 children and the stunning natural beauty of the Rocky Mountains and national forests. She enjoys traveling, writing, meditation, baking shows, musicals, shallow high school comedies, singing, and playing the piano whenever she can. 

Community Organizer and Social Justice Advocate committed to investing in, and growing thriving communities by listening to our neighbors to create and manage equitable programs and provide support for people who need it the most. Lived and relatable experiences have given me the opportunity to engaging people in grassroots campaigns.

Heather Gallegos is the Community Relations Leader for Dow. In this role, she is responsible for building and fostering strategic relationships with key stakeholders in the Great Lakes Bay Region and leading community outreach efforts that support the well-being of the community and strengthen Dow’s reputation.  This includes strategic counsel on regional boards, directing company philanthropic contributions, employee engagement efforts and leadership throughout the region to advance both community and company initiatives.

Gallegos began her career with Dow in 2001 as an Information Analyst. In 2006, Gallegos was named Business Communications Manager within the Specialty Chemicals portfolio where she led global marketing communications and employee engagement programs for multiple business units. Gallegos joined Government Affairs in 2012 as North American Public Policy Leader where she led internal teams to develop strategic policies in support of Dow's corporate priorities. In 2013, Gallegos was named Business Communications Director for Dow Elastomers, Electrical and Telecommunications where she was responsible for developing the strategic direction for all business and marketing communication initiatives aligned to business priorities as well as leading the global marketing communications team in the tactical implementation of these strategies.

Gallegos serves on the Board of Directors for the Bay Area Chamber of Commerce, Saginaw County Chamber of Commerce, Saginaw Future, Inc., and the Temple Theatre Foundation. She is Trustee for both McLaren Bay Region and the Russell H. and Maxine E. Smith Charitable Foundation. Gallegos is a recipient of the 2018 Junior Achievement Rising Star award. And, she is a graduate of the Great Lakes Bay Region Institute for Leaders.

Joselin Cisneros is an education fellow at The Kresge Foundation. Joselin supports the Education Program’s effort to increase the number of students of color and those with low incomes to attain a post-secondary education. She joined the foundation in 2020. 

Previously, Joselin served as a research associate at the National Forum on Higher Education for the Public Good, where she was involved in the development of a comprehensive study of the opportunities and challenges faced by undocumented students seeking to enroll in Michigan public higher education institutions. She also worked at Enlace Chicago as a post-secondary coordinator, supporting first-generation students of color to attend college. For 10 years, she was involved with The Anhelo Project’s fundraising committee to help coordinate a scholarship for undocumented students in Illinois and served on the board of directors. 

Joselin earned a Bachelor of Science in sociology from the Illinois Institute of Technology and a master’s degree in higher education from the University of Michigan. She is a native of Chicago and a first-generation immigrant college graduate.

Matthew Aliberti serves as the Director of Foundations and Grants for United Way Worldwide. He develops the vision and strategy for engaging private foundations, cultivates and stewards new and existing foundation partners, and supports the United Way network’s outreach with foundations.  Previously, Matt worked for over three years on United Way Worldwide’s community impact team supporting collective impact initiatives and integrating strategies across education, income, and health portfolios.

He has fourteen years of experience in affordable housing and community development.  He holds a bachelor’s degree in the history of science from Harvard College, a Master of Urban Planning from the University of Michigan, and a Master of Public Health from the George Washington University, concentrating in health promotion, and is a photographer in his spare time.

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Ericka is the senior outreach specialist for County Health Rankings & Roadmaps. Ericka’s primary role is to manage County Health Rankings & Roadmaps’ webinar production. She is also part of a team that develops online tools to connect communities to evidence-informed strategies and community change resources, fosters peer learning and connections, delivers knowledge and skill building sessions, and recognizes and celebrates health improvement.

Previously, Ericka served as the Health Equity Coordinator at the Florida Department of Health in Orange County where she created the Alfred L. Bookhardt Award for Health Equity to recognize changemakers committed to building equitable communities in Central Florida. She was also a founding member of the first food policy council in Central Florida.

Ericka holds an MA in Anthropology from the University of South Florida and an MPH from the University of South Carolina. Ericka resides in Florida where in her spare time she volunteers at the food pantry at her church. She and her husband are the proud foster parents of a 12-year-old dog, Sable.

Anne works as a Population Health Analyst for the County Health Rankings & Roadmaps. She supports the analytic activities of the County Health Rankings. Her primary role is to communicate data in a meaningful way to partners through online publications, reports, and graphics.

Anne holds a Ph.D. and a M.S. from the Department of Population Health Sciences at the University of Wisconsin-Madison and a B.S. from DePaul University. Her research focuses on measuring and communicating health disparities and understanding the impact of the built environment on health.

Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Joshua has worked and volunteered in the nonprofit industry for more than 25 years.  He led the implementation of the 211 service throughout Utah, has served as Director of Services for the Utah Food Bank, as Vice President of United Way of Northern Utah, CEO of United Way of Frederick County, Maryland and as President & CEO of 211 Maryland.   Today Joshua is the Senior Director for 211 at United Way Worldwide.   Joshua has served on way too many boards.   Today he serves on the Inform USA Board, the Maryland Governor’s Commission on Service & Volunteerism and as a Trustee for the Ausherman Family Foundation.  Joshua has a bachelor’s degree in Communication from Weber State University. 

Sarah Kile is the Executive Director at 211 Northeast Michigan where she proudly serves over 1 Million people in 23 counties.  She is a graduate of Central Michigan University and the Community Coalition Leadership program through The Robert Wood Johnson Foundation.

Sarah has spent over a dozen years as a veteran of public health education and activism.  She has worked to prevent teen pregnancy, reduce substance abuse and in community health planning.

Sarah has sat on many community boards and is currently a Councilperson for The City of Gladwin, and sits on the Board of Education for the Clare-Gladwin RESD. One of her favorite boards includes Mid Michigan Big Brothers Big Sisters where she also gets to volunteer as a “Big Sister.”

Jennie Pollak is the Deputy Executive Director of Michigan 2-1-1, supporting the statewide 2-1-1 network, facilitating implementation of partnerships, contracts, projects, etc. having worked in the field of Information and Referral for 13 years, working in many roles within 2-1-1.  In addition she serves in several capacities on the MI-AIRS Board, and is the Chair of the Accreditation Commission. Jennie holds a Master’s degree in Social Work, with a focus in Organization and Community Leadership. 

Molly Black is a trainer and coach at United Way of Greater       Cleveland. She is an Information and Referral professional with 21+ years of experience working at two AIRS Accredited agencies. Molly has held roles including direct service, supervision,      special project management and played a key role with 2-1-1 Helplink’s AIRS reaccreditation. Notable achievements in that role include creating a detailed 120 hour training curriculum, and adapting         training curriculum to better meet the needs of blind and visually impaired staff.