"We learn from each other. We learn from others' mistakes, from their experience, their wisdom. It makes it easier for us to come to better decisions in our own lives."
"Forum Style" AIRS Webinars are a place where people who fill like roles in I&R can come together to commiserate, support and share wisdom from those common experiences.
This forum is for those who are working as database curators and will focus on the issues deemed most urgent and important by the participants via a pre-event survey.
Resource Manager at NYC Well
Mike Santangelo is the Resource Manager for NYC Well in New York City. He graduated with a BA in psychology from Boston University and an MSED in mental health counseling from the University of Miami. He has been with NYC Well for over 10 years, filling various roles including crisis counselor, mobile crisis referral counselor, peer support specialist, and resource manager. He is passionate about connecting people in the community with valuable resources. Mike used to be a vocalist in a death metal band that had a record deal. There is a poem written about him in a published book.
Community Resource Manager of 211 Texas/United Way Helpline
- Dianne is the Community Resource Manager of 211 Texas/United Way Helpline at the United Way of Greater Houston. She and her fantastic team of 5 Resource Specialists manage three databases covering 33 counties including the Houston, Corpus Christi, and Fort Worth parts of Texas.
- Dianne is a licensed Master Level Social Worker as well as an AIRS Certified Data Curator. Dianne's Social work background includes Geriatrics, Political, and Health Care Social Work. In all these experiences, there was never an organization that did not turn to 211 for resource information. Knowing this, Dianne is passionate about making the information accessible, accurate, and exhaustive.
- Before COVID-19 - traveling and hiking were important parts of her off time. Since COVID-19, reading biographies, histories, and mysteries as well as walking in and around Buffalo Bayou fill her time away from work.