Community Information Exchanges and The Re-imagining of Care Coordination
- Registration Closed
Community Information Exchanges present a major opportunity for I&R providers to serve as essential elements of a cooperative ecosystem of coordinated care. In a Community Information Exchange, an I&R would serve not just as a source of information about services for people, but as a hub in a network of sharing information about people among services. Contrary to some popular beliefs, however, a CIE does not entail the deployment of a single software solution. Community Information Exchange entails the development of shared infrastructure, open protocols for data exchange, and systems of community governance.
In this session, we'll explore the emerging state of the art of CIEs – describing some fundamental concepts, new opportunities, and unresolved challenges. Featuring Alana Kalinowski from 2-1-1 San Diego, and Greg Bloom from the Open Referral Initiative, this panel will draw upon a range of experiences and enlist participants in the process of articulating open questions and envisioning possible paths towards answers.
Greg Bloom
Founder
Open Referral, Miami Beach, Florida
Greg Bloom is the founder of the Open Referral Initiative, a community of practice that fosters open access to information about the health, human, and social services available to people in need. He is a visiting scholar at Indiana University’s Ostrom Workshop on the Commons. He also sits on the Technology Advisory Committee for the Gravity Project, which is facilitating the development of interoperability for client information exchange among healthcare and human service providers. Previously, Greg managed communications for Bread for the City in DC.
Alana Kalinowski
Director of Partner Integration
2-1-1 San Diego, San Diego, California
Alana G. Kalinowski, MSW: As the Director of Partner Integration for 2-1-1 San Diego, Alana incorporates her background in history, social work and over 15 years of non-profit clinical and administrative experience to her work with the Community Information Exchange (CIE). Leveraging her strong systems understanding of San Diego’s health and social service landscape, Alana works to expand the CIE Partner Network, assists member organizations in their efforts to utilize CIE, and identifies opportunities for and manages CIE's system integration and data sharing between partnering organizations. Alana also works with a number of sector-based and cross-sector collaboratives to support system-level, strategic use of CIE infrastructure and data to achieve collaborative goals. Collaborative areas of focus include homelessness prevention, housing and shelter (local and regional), the LGBTQIA community, whole family supports and financial stability, linkages between healthcare and community-based organizations (SDOH), isolated and home bound older adults, county public health initiatives, and others. In addition to her work with 2-1-1, Alana does clinical work with individuals experiencing a psychiatric crisis, and has extensive experience working with older adults, progressive dementias, people with disabilities, and other marginalized groups. Dedicated to dismantling systemic inequity and increasing access to culturally sensitive services, Alana brings an intersectional perspective to all areas of her role.